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Macy's

27550 Novi Rd, Novi, MI 48377, USA

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Detailed Information

Place Types Department store
Address 27550 Novi Rd, Novi, MI 48377, USA
Coordinate 42.491385,-83.4719384
Website https://l.macys.com/novi-mi?y_source=1_NjkzMTc3LTcxNS1sb2NhdGlv
Rating 4.2
Compound Code FGRH+H6 Novi, MI, USA

Openning hours

Monday 11:00 AM – 9:00 PM
Tuesday 11:00 AM – 9:00 PM
Wednesday 11:00 AM – 9:00 PM
Thursday 11:00 AM – 9:00 PM
Friday 11:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 7:00 PM

Photos

Reviews

Carla Giles (02/15/2021)

Very pleasant shopping experience. Had a jacket that i wanted; only one jacket left in store that was being displayed by the window mannequin. Was very skeptical that I would be able get it because jacket was on display in window; but decided to ask. I was greeted by Rose. When I asked to purchase jacket, she did not hesitate to help! She immediately called the supervisor on duty. After the supervisor checked inventory and discovered that jacket was the last one in the store, she personally removed it from the window. I was both surprised and delighted with the customer service provided by these ladies at Macy's! A very positive and lasting impression.

Theresa Carter (01/24/2021)

Pleasantly surprised by the kindness of the sales woman. She was totally helpful. It didn't surprise me to overhear her on the phone offering her willingness to stay later to accommodate the store's late hours, two additional hours past when the mall closes. Aside from her helpfulness, I was surprised to find my size in a cool sports suit I ordinarily wouldn't think to wear. This wasn't on sale, but the nice lady showed me other options that was. I was happy to pay full price for the miracle suit I found to fit me, but admired the other clothing options to at impressive prices!

Nikena Defoe (09/19/2020)

We into Macy's for the first time post pandemic. Very clean and nice staff as always.

Oussama Baydoun (03/16/2021)

I am done with Macy's. We ordered 7 pairs of shoes to try on. We took them back and they gave us such a hard time about one them being worn. We explained it's literally 2 days later??? They attempted to take them back but we were not leaving until they did the right thing. This used to one of the best customer service places. Hassel free returns is no longer their policy.

Ray Moran (04/06/2021)

Ordered a set of pans online, choose next day delivery. Someone else’s order was delivered. I had to reach out, customer service tells me that what I bought yesterday is now not in stock. Had I not reached out I would have been charged $350 for my order, let alone, they won’t deliver what I bought.nnStick with Amazon, Wall-mart literally anyone else for online orders.

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