Searzone USA Appliances

I came in the store on October 15, 2020 to look at appliances (Preferably Stainless Steel) and I was over priced by the sales woman for USED APPLIANCES. So I left out, however, my aunt said that she had purchased items from them before and has a good rapport with them. Sure enough the lady didn’t remember me, but knew my aunt and offered me the same items for a different cost. I was looking to pay cash and was convinced to do financing and she’ll throw in a washer and dryer as well. My appliances was delivered almost a month later and I was charged additional to set up my gas dryer. (No Biggie) So I ask the delivery guy can I PAY him to set up my stove as well and that’s when he noticed that I did not have a gas line in my kitchen and needed an electric stove!.nnSearzone USA Appliance refused to exchange my stove which has not been used since I purchased it (Well financed for 3x the original cost). I was told that they are unable to exchange or refund me due to there not being any manufacturer issues with the stove.nnThey rebuilt a refrigerator and sold it as stainless steel which is currently gets Luke warm at its finest. I’ve been told several times that a technician will be out to look at the appliances and no has been out as yet.nnI’ve been unable to cook a meal or even store takeout due to Searzone USA Appliance! I tried my best not to disclose this information, however, I was left without any other options!nnI will continue to spread my message on every social media platform until there is some type of resolution!

Good nice people. But need to do better on the store part. Have fridges cleaned and presentable to the customer. I like to walk in with that already done. An so you can purchase right on that day. But overall good place for good price.

Very nasty and unprofessional company. I spoke to more than one person at the company regarding a dryer that I purchased not even 30 days ago and it went out. On Friday she told me that they only do repairs on Tuesdays and Thursdays is scheduled me for Tuesday no one ever came out or court on Tuesday. Now here it is Thursday and I give them a call their technician is sick and out so no one is able to come out to take a look at the dryer. I ask for A refund and was hung up on twice yelled at by the owner Dede and two of her employees.They are very nasty and unprofessional and I would recommend him to anyone.They would rather have conflict and argue with you then to simply fix the problem or refund you your money. Don’t go here people keep your money go elsewhere.

Worse service ever!! Refrigerator stopped working after 4 days. Didn't tell me the stove didn't come with a gas line, nor did they hook it up. I bought it for my mother & had it delivered. Called to get it hooked up they wanted to charge over 100. They act friendly & smile in your face but lack in communication as far as whats covered about what u pay for. You give them the address once they get to the location they complain about how far & they should of charged me extra. until we find the right connectors and gas line. They are money hungry

All my appliances work great I've been buying from these people for 20-something years anytime I have had a problem or my family had a problem they came and took care of it right away