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AT&T Store
AT&T Store
AT&T Store
AT&T Store
AT&T Store
AT&T Store
AT&T Store
Reviews
Maria Torres (01/28/2020)
If there was a negative star I would go for it. Worst costumer service. Sales consultants need more training. Richerd gave us wrong info. It took me months going back-and-forth trying to solve the issue. Paying for services that I wasn’t getting. Store manager, please give training to your Employees. More useful time needs to be put to actually help clients... Go to another store. Never this one!! !!!!!!!!! AT&T @ South Towne
Kevin Mccune (03/13/2020)
I am so glad you guys got rid of Jordyn she was terribly rude but Richerd and Marisol were able to help me tremendously.
Mindy Herrera (12/30/2019)
We came into the store tonight 12/29/19 and Jordan was working, first off she wasn't very friendly and second she needs to be retrained to work there! We just spent 3 hours there for absolutely NOTHING! We were going to switch over to AT&T from Verizon, we told her we wanted to trade in our phone's and get the $950 off our note 10+ she went through the whole process of switching us over and then tells us our phone's don't qualify for the trade in😳 the only reason we were switching is to get that deal! So we told her to just cancel and we'll fix our screens and come back later for the trade in. She had already switched our network so we had no phone service. We had to get a hold of Verizon to turn our service back on so we could use our phone's . I think it's common sense to make sure you qualify the customer for what they think they're getting before you shut their f@$&ing service off so they can decide if they still want to switch or not. 3 hours at the mall is a long time especially with a 3 year old. Jordan wasn't apologetic or seemed to care what she did, terrible customer service! We'll never go there again!
Louise Cofield (10/18/2019)
RUN to this store! Marisol and Richerd are really helpful and knowledgeable (and friendly). They will help you.
Cheri Horman (06/04/2019)
Stacie is very knowledgeable about the products she sells. She helps you get the best plan for your needs at the best price. I would definitely suggest Stacie to anyone looking for a new phone or a new plan.
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