Map
Detailed Information
- Place Types Furniture store
- Address 1805 Cleveland Ave, Port Huron, MI 48060, USA
- Coordinate 42.9504775,-82.4462153
- Website http://www.bedrockkitchenandbath.biz/
- Rating 3.1
- Compound Code XH23+5G Port Huron, MI, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
In my opinion:nn5 Stars: Price, Slab Layout, and Seamsnn4 Stars: InstallationnnWould I recommend Bedrock to a friend? Yes absolutely, just understand that customer service may be a challenge to Bedrock.nnMy Experience: 2 sink holes mis-cut. It was not fixed. Installer's dropped one of the sinks breaking it requiring a 2nd visit when the replacement sink arrived. Bedrock paid for replacement. Drill bits for faucet holes broke during 2nd visit, no new bits on truck so a 3rd visit required.nnBedrock advertises Unbeatable deals (TRUE!), outstanding customer service (Not true), superior fabrication ability (TRUE) and top notch installation (I'm sure my installation does not represent their usual performance).
***EDIT: beware of these slimballs, I also hear a good portion of any positive reviews from Facebook or google are shilled from family or friends and even owners to make their terrible review percentage look well... still bad.***nnHad a install done with James, Kris & JackJames was first into the house which I assume he was truck leader? Anyways install was a great disappointment the pieces I had were obviously not the stone I selected in the show room!!! I don’t know if scrap pieces were used to try and match or what not... kris or Jake called Gordon I can’t recall which one and I was told the stone matched the lot used and there was no way that was true and was told I signed off so not much could be done.... DO NOT USE BEDROCK they lie through their teeth and will try to pass anything off... the reviews and videos posted online seem to reflect how these people run business! Go elsewhere... James seemed to be in a constant rush and rushed the job with other guys and was very sloppy in every way possible! James told me that’s the way they do things... this is my backslash cut he caulked and has since went clear and is an ugly cut... kris & Jack did a nice job with the seam I’m impressed in that aspect but not like the way the job was rushed and seemed like the schedule was jammed packed so I had to be in and out......
Our family had new countertops installed. Staff was friendly and helpful throughout the whole process. However, the first install had some issues (the installation crew was great, and the issues were beyond their control). The company was prompt to respond, stood by their work and resolved the issues. We were initially concerned, but they turned it into a positive experience. Now we have beautiful countertops that came at a great price!
Bedrock was very helpful at the beginning of our kitchen renovation however, during the install and post install they have been very difficult to deal with. One of the team members was very rude and inconsiderate of our property to the point where we complained to the company and they already knew of the member we were talking about before even saying his name.nnNext, we noticed that the stone they installed was bowed and incorrect. After going back and forth over the problem, the Manager offered us a partial refund for the slab as it is not flat through conversation and text message which we have saved. This is where the manager now has completely disappeared and ghosted us not returning phone calls and messages. We are now stuck with a bowed island slab that is not reinforced because they refuse to come back and redo what they incorrectly installed. I would move past this company because they seem to rush things through and not complete things accurately and only try to blame the homeowner or contractor. AS someone who owns several properties and starting into high rise construction, definitely avoid this company and look for another supplier. I would be happy to rectify the problem if they would only return calls and promise what they already have promised via conversation and text message.
Great choices of product with superior services. Excellent sales team, excellent template team and excellent installation team. I would recommend. Them to every one!
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