The Home Depot

Home depot is refusing to properly issue my reimbursement check and is sending me e gift cards instead. I've stated on 3 occasions I don't want a gift certificate, I would like a check so that I can shop where I please. I need this money to replace the fridge I purchased from Home Depot in November 2017. I have an 18 month old son who I am not able to properly nourish without a working fridge. Home depot and Assurion were informed that the fridge wasn't working in September 2020, it's March 2021. I called today and was told my check is lost. I would love to speak with someone in the legal department regarding this.

Great customer service, always have what you need

I went in this morning to purchase a simple 100ct box of razors. The 1st employee I asked escorted me to the wrong isle. When he realized I would require further assistance. He just pointed and told me to check out a different isle. I couldn’t locate the blades in that isle so I found yet another employee who didn’t even get up from his spot and with no effort what so ever. Waived me to yet another isle where I was again, unsuccessful in locating my item. So THEN, I went to “customer service” after explaining that I had already spoken with other employees, I asked if she could please just get me to the box of razor blades I am trying to find. It really shouldn’t be this difficult. She sends me back to the very first isle I went to.... I went anyway, maybe I just didn’t see them. I looked on every space and nope. No razors. So then I went back to the same “customer service” lady and explained to her again what I needed. Now that I came back, pulling her away from whatever Snapchat filter she was playing with. Now, SHE’S annoyed with ME. This time I had to point out the item on her device and then give me this really snotty attitude when directing me to what isle I’m to set off to now. I would NEVER recommend this store to anyone who is going to require assistance. This Home Depot obviously participates in some government program to hire the otherwise unemployable, social Neanderthals. Try Lowe’s

I got really great service in the paint department and in the plumbing department

This place has the best pro desk around. Dave, Amy, Bernard and Max do an outstanding job. I drive past three other home depots to place my orders here.