Map
Detailed Information
- Place Types Furniture store
- Address 49570 Gratiot Ave, New Baltimore, MI 48051, USA
- Coordinate 42.6641122,-82.8409074
- Website http://unbouncepages.com/thesmartwaytoremodel/
- Rating 4.4
- Compound Code M575+JJ New Baltimore, MI, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
We hired to remodel the kitchen... finally found someone to vent out the hood....which we thought was part of the install.... to now find out that the space between the cabinets is completely off center to the stove... thank you again for such good measuring!! And it’s not off by a little... more like inches ... I would not hire....................!!!!!!nnI’m not sure why it’s not letting me respond to your response.... but I was just wondering how the stove not being centered between the two cabinets has anything to do with the hood... thank god we didn’t have you guys do it.... the hood is straight and right but the stove is not center to the cabinets above ... it has nothing to do with the hood... the fact my stove should be two inches to the left to be center is fault of your company ... nothing to do with the hood.... anyone would love to hear what my husband has to say about it please feel free to call him!! He feels a lot like I do as well :)
Great experience from the design help to the finish product. They talked me out of a marble floor which I was disappointed in but when I learned how difficult is was to take care of I really appreciated the advice. So happy with this company! Very honest people to work with!nAnd by the way they have fanatics customer service!
The team at HomeWorks were fantastic. The did a great job from beginning to end with our kitchen remodel. We started out with the design team at the store to select countertop, cabinets, and backsplash tile. They were enormously helpful, and most importantly vary patient with us as we looked at many different selections and finally once we selected everything, they talked to us about how the process would move forward. They kept us informed along the way, and all of the various team members were very nice and respectful, answering all of our questions. We did experience one problem once the job was competed; however, the HomeWorks team reacted immediately and scheduled the work to repair the problem. I highly recommend HomeWorks for your remodel project.
The guys at HomeWorks are absolutely AWESOME! They were very patient with me while I tried to figure out what I liked. I had a few things that I didn't like as we went along and they fixed each thing or came up with a great solution for it! They were so easy to work with and when I was lacking in ideas for what I wanted they were able to help walk me through my design. I cannot say enough about the team at HomeWorks! I cannot wait for my friends and family to see my new kitchen during the Holidays! Thank you so much for all your help!!
Overall we are happy that our kitchen is done now... after the floor needing to be redone three times (over a span of 2 years), countless nail pops from the floor boards, turnover with the staff, poor communication from the company and countless other things.... we would never recommend this company to anyone. They subcontracted everything and had one project manager for many jobs who hardly showed up to the job to supervise the work or the project. Had to make a list of things for the company to fix, things that a project manager should catch. My favorite was when they put the floor and trim molding back in and three different guys had to come to complete it over a span of five and a half weeks. How long does it to to put floor molding in. If you’d like to wait for your project to be put together “a la carte”... Meaning one piece at a time, with some plates that have to go back multiple times to get them right, over the span of two years, and met with great resistance, then by all means, this company will have your back. ud83dudc4dud83cudffc We were promised on multiple occasions that things would be done within the month only to have things delayed and delayed with multiple excuses. Overall a BAD experience. On a positive note, the tile guy that they subcontracted to do the backsplash, was thorough, fast, professional and did a great job. I would recommend him. The tile guy gets five stars.nnAn additional response to what the owner wrote... it is not the “beater bar” of the vacuum that damaged the floor, it was the employees walking around on the ground with construction boots from other sites and scratching the flooring material made out of plastic, (recommended by your company) with remnants of construction materials on their shoes. Also, there was nothing placed on the floor to protect it as workers came in and out of the house to work on the project, sharp tools were on the floor leaving scratches, we also found metal shavings on the floor after workers left, which was brought to your company’s attention.nnIt was not 11 weeks for the completion of the project but much longer. In addition, there was a request sent to the company over a year ago to replace the remaining grout on the backsplash between the counter and the countertop as it has cracks between them with the flexible grout with the polymer in it. In addition there was also a request made to bring out a small piece of molding that was missing on the base of a cabinet. The last word we received was that someone was going to be contacting to schedule the grout and that they would look for the piece of molding... no response since and we gave up since the expectations of your company were low due to our experience with you.nnThis review is meant to give a candid and realistic review of our experience with your company for future prospective clients. I see that others have had a great experience and that is wonderful for them, however our experience was not the same and I felt compelled to give a review of another experience for home buying purchasers to help with their decision. Yelp is used for reviews so people can learn of peoples experiences and that’s what I’m leaving here.nn8-3-19 John Gelfusa, we were busy with the holiday and company throughout the weekend. We sent a response.
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