T-Mobile

Dynastacius and Terrell were so helpful and professional. Alysha was patient also. Couldn't ask for a better experience. They helped my experience be easy and they are a great team.

Helped me with trying to file a claim on my cracked phone. Would definitely come again for help.

Helpful staff, plenty of room for social distancing.

I had an excellent experience here transferring my phone service led by Terrell. Walked in and was greeted by Terrell and he treated me like I was the only one in the store for the next 2 hours! Highly recommend working with Terrell. Now hopefully the Sprint network works as effectively as service with Terrell does!

Zero stars actually. The Ames, Iowa store has the rudest, most unprofessional employees I've ever met. When we set up service they set up our account and never gave us the account information. Had a problem with our bill and called. They told us we had to drive to the store since we didn't have the account information. We dove 40 minutes to their store and then said I couldnt access the account bcuz it's in my husbands name. So my husband called to give us permission and they wouldnt allow it bcuz now they need his photo ID. Never specified that on our phone call, KNOWING we had to drive 40 minutes there. My husband got upset and they HUNG UP on him! We left the store, STILL unable to get into our account! Zero customer service, rude, uninformed employees