Sleep Number

The customer service for a bed experience was good, but took forever and tried to do several add on sales besides the bed. However, we purchased a pillow for $100 and had the receipt. Pillow was completely untouched and was brought back in the right amount of time and they refused to return it. We could only exchange it. I was even told over the phone it could be returned. Will never do business at this store again.

Amanda was great. Very knowledgeable. Sold me. Cool store.

I recently purchased a sleep number bed by phone after doing a lot of research on-line. Amanda at the Davenport store was very helpful and professional. My only complaint is that I have to wait until mid-September to receive my bed. I recently had hip replacement surgery and getting this new bed will greatly accelerate my healing process. Can't wait to sleep on it!

What an awesome store and the staff is so knowledgeable. Dana walked us through every step and was able to explain all the features of the beds that they offer. She showed us where our pressure points were and when she got us to our magic number, it was AMAZING! I did not want to get up. And that was just the first bed. She was able to fit me with a pillow that took all the pain away from my neck when I was laying on my back and side. I can even take it back after 30 days, no questions asked, if I do not like it. We can not wait for our to be delivered! It is going to be a very long 10 nights and counting. I'm never going to want to travel again because no one is going to have a bed as comfortable as what we just bought!

*UPDATE The bed worked for 3 days!! Customer service is the worst and they refuse to give a refund!! DON'T WASTE YOUR TIME AND MONEY! - Make sure you do your homework!! Search online for prices and all accessories you like PRIOR to going into the store. That way you know all the sales and discounts before you go and get your sleep number.nAfter you get your sleep number dont be pressured to buy RIGHT THEN!! I was pressured into buying by them telling me that it was the last day of a discount.. 2 days later the 50%off sale started!! So now I have to call to get the difference which is about $500!! I worked retail many years ago and we always new ahead of time what new promotions were coming so I dont like that about the store. Maybe its just that store in Davenport, IA I hope its not all stores. But the beds are fabulous! I have suffered with chronic pain for many years and after I received my sleep number and I promise you for the 1st time in YEARS I HAD NO PAIN!! I really thought it was a gimmick (and it may be i haven't received my bed yet and watch the return policy... its only for the mattress NOT THE BASE so dont expect a full refund!)nI dont care for some of the sales tactics and you can buy a mattress protector, weighted blanket and pillows cheaper online from anywhere!nLearned a lesson but hopefully purchased a bed that will now allow me to sleep pain free. ud83eudd37ud83cudffd‍♀ufe0f we'll see..