The Great Escape Quad Cities

This is my second year with a pool. Great Escape in Davenport has been a life saver for me with this pool!! They are always willing to educate me, have patience with me, and help me get whatever it is that i need. They have had almost every supply that I’ve needed every time (i think we had to order something once and it was an unusual request). I’ve been to a couple other pool stores that are closer to my house and i now make the drive PAST those stores just to go to Great Escape because their customer service and supplies are unmatched. Definitely recommend. ☺ufe0f

We bought a large Visscher gazebo with the understanding we needed it setup before Easter Sunday. We were told this would be no problem. The installers came on 3-30 and couldn't finish because the vendor sent 2 beams the wrong size to construct the roof. After calling Great Escape today, we were told the vendor can't deliver the correct parts for a week. They would not overnight the parts and fix their screw up. The product specialist we worked with has been sympathetic, but no authority to help us.nnI have 22 family members coming for Easter. The gazebo would have provided additional comfort for the family gathering. Extremely disappointed!

I was nervous about getting a pool. What kind to get, what would be best for our family. All that nervousness went away as soon as our salesman started showing us the different pools and packages! He was awesome! From getting us the pool we needed, everything, up to getting us all set up and comfortable with our choice! If we need anything for our new pool or for the outside you can bet we will head right back to Great Escape in Quad Cities!

We purchased Adirondack chairs Saturday April 3 at Great Escapes in Davenport. This was our first visit to the store and we had a perfect transaction. Doug helped us and he was amazing answering questions and at check out. We will definitely go back to this store. Thank you!

The entire experience was great. Eric is very knowledgeable about his product. We are happy with our purchase and look forward to the pool being installed. I've been in sales for 14 years , Eric is a great member of your team, its hard finding good sales people.