Staples

I had a delightful experience - dropped in to buy graph paper & printer cartridges - there is a “wall” apparently @ Staples that houses said cartridges. Clay came to my rescue, and then went over and above by offering to check me out at a nearby closed register. Clay deserves a bonus for customer friendliness!

Staples has the best printing prices in town for business cards and posters, sometimes I They busy though so just Gotta be patient sometimes.

I made a somewhat large purchase from our local Staples. When my items were rang up and after I ran my card the card reader said approved, but the cashier said it didn’t go through on her end. I was leery of having her rerun it since I saw with my own two eyes that it said “approved”, but I did anyways. The cashier said if there were any issues I could come back, and it would be fixed. I looked at my bank account and sure enough I was double charged. I went back later in the day and the manager ran my receipt in their system to see what the issue was. She said it didn’t go through twice on their end and that I would need to file I claim with my bank... Well my bank of course said it was not their problem... because it’s not... it’s Staples... Went back again to the store with proof from my bank that I was double charged.. This time I was told it could take up to 72 hours to be reimbursed.. I waited the 72 hours... Lo and behold... I have still not been reimbursed. Went back AGAIN and the same woman gave me a bogus corporate number... Oh and the manager said everything I told her was a “story”. Sorry to be a Karen, but this is probably the most frustrating situations I have had with a store.

Placed an order online for the supposed one hour pick up went into the store even though they have the item in stock they could not give it to me because it was supposedly still processing. What a failure of their business processes. They call themselves an office supply store and they don’t even have the business methodology to support a hotdog stand.

Clerk was very helpful. I had business cards printed. I was shocked on their pricing. Well below everyone I have checked with. I recommend them for your printing needs