U-Haul Moving & Storage of Westdale

I was charged an additional $20 fee for “after hours service” when I dropped the trailer off during normal business hours. I waited for someone to come out and assist me, but waited for 10+ minutes and no one came out so I left because I had things that were time sensitive that needed to be done. I also rented the trailer at 5 o clock at night and was told the trailer needed to be back at 7:30 the next morning because they accidentally gave me the ONE TRAILER that they had rented the next day. I was there at 7:23 for the record. I called to see what the fee was for, my call was redirected to the headquarters and the CSR told me a manager from that location would call me in the next 10 minutes. I never got a call. I will go out of my way to never rent a trailer from this location ever again.

The staff here ( in particularly Rachel) are amazingly helpful. She went so above and beyond her job details and got us into the perfect sized truck we needed to move, which saved us almost $75. She made me a customer for life

Good service the guy Jeremy was very nice to me & my wife when we rented a van from them. Will definitely come back in the future & tell others about it

I only needed to help a lady unload a storage locker which was in fantastically brand new condition. The inside store looked decent and it's a brand new building. I'm sure it's terrific

Nice place! Made sure to tell the ladies who assisted me that they had excellent customer service!!