Kohl's

Everyone here is nice and welcoming. Did an Amazon return here and it was nice and fast. They have a nice selection of name brand clothes. And AWESOME discounts. Thanks to one of the employees I think his name is Ali, he got me a 20% off from the website. Totally recommend.

I love this location! Always friendly staff and they make sure you use the coupons! I’m a Kohl’s cardholder so I always have my coupons lol but I’ve seen employees tell customers to check online to save a few dollars. It may not be employee policy but it sure is nice seeing them go above and beyond

Went to return my Amazon purchase. When I arrived, there were multiple attendants ready to help. Even though the line was a little long, service was quick and efficient. Great job.

Very cool and one of my favorite places for shoppingud83duded2ud83dudecdufe0f. I visited for Amazon returns. They receive the return-back of Amazon orders. Very clean✨, nice staffud83dudc69‍ud83dudcbc, great facilities of all ages ud83dudc76ud83euddd2ud83euddd3ud83dudc69‍ud83cudfa8ud83dudc71ud83dudc69‍ud83euddb1ud83euddd4and for disabilitiesud83dudc69‍ud83euddafud83dudc69‍ud83euddbcud83dudc69‍ud83euddbd. Great pricesud83dudcb8ud83dudcb0 for very popular brands such as Nike, adidas, Chaps, Levi's, Lee and other brandsud83eudde6ud83eudde4ud83eudde3ud83dudc56ud83dudc55ud83dudc54ud83dudc5aud83dudc57ud83dudc59ud83eudde5ud83eudde5ud83eudde2ud83dudc52ud83dudc5bud83dudc5cud83dudcbcud83euddf3ud83dudc84ud83dudc60ud83dudc5fud83dudc5eud83eudd7fud83dudc61ud83dudc62ud83eudd7eud83dudd76ufe0fud83dudc53. Also, home decor, bath ud83dudec0 products ud83euddfcand cutleryud83dudd2aud83eudd44ud83cudf74ud83cudf7dufe0f at great prices

I went to the Kohl's in Missouri City Texas to pick up a Bulova watch that I had ordered on line for same day pick up at that store. I arrived at the store and went to the online pick up window and they promptly brought me a bag with the watch box in it. I pulled the box open to confirm that the right watch was enclosed and the watch simply fell out of the box onto the counter. the cushioned watch holder was missing from the slot in the box and the watch had simply been tucked into that slot. none of the accompanying papers for the watch were included such as the warranty pamphlet and the user manual. In addition, upon closer examination of the box, label was attached to it indicating that it was a box for an entirely different watch that was twice as expensive as the one I purchased.nnWhen I inquired about this the lady at the online order pick up window first said that I would have to deal with it online. I reminded her that this watch was not ordered and shipped to the store it was ordered as a same-day pickup of merchandise that was already at the store. She's then sent me to the watch counter to talk to them.nnAt the watch counter I was initially told that it is Kohl's policy to throw away all of the boxes and that when a watch is sold the buyer does not necessarily get the accompanying paperwork and usually does not get the accompanying box. In my view this is a very poor indication of how a merchant deals with its customers. Fortunately I was able talk to another lady at the watch counter who said she had been working at Kohl's for 14 years and that it is Kohl's policy to not retain all of the boxes and to recycle the boxes. She was very helpful to me and was able to produce both a warranty pamphlet and a user manual pamphlet. Were it not for the help and attention that she provided, this encounter would have been enough to give me second thoughts about making purchases from Kohl's, and certainly I would not have made any future online purchases from Kohl's. I certainly don't expect to pay the money that I did for this new Bulova watch and have it handed to me, loose, in a box that was from some other watch.nnAlthough I only gave Kohl's a two-star rating for this encounter I would give the lady who finally helped me a five-star rating. She represented Kohl's well, and saved at least one customer relationship.