Map
Detailed Information
- Place Types Electronics store
- Address 8000 Frontage Rd #600, San Antonio, TX 78230, USA
- Coordinate 29.5135787,-98.5548524
- Website http://www.friendlysecurity.com/
- Rating 4.8
- Compound Code GC7W+C3 San Antonio, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I found Friendly Security after becoming dissatisfied with my longtime security company. Not only were all of the reviews good, but the owners, Judy and Joby were excellent in explaining their services and doing what they said they would do. We have a large house with a lot of windows,nand Joby and Jesse worked all weekend to update our system and change all of our smoke alarms. They were diligent. patient and thoroughnas they completed the job. Trust is everything when hiring a security company, and Judy and Joby are honest, trustworthy and competent andnI am very grateful to have found Friendly Security. I highly recommend them for the safety of your home.
Joby and his crew are fantastic! I had them install cameras in my business inside and out and they did a wonderful job. Prices are more than reasonable, the technology and equipment is state of the art and the app and the interface are easy to use. Rare is the technology that after being installed exceeds expectations but that is the case with Friendly Security, Inc. The team is professional and is very considerate as they perform their work while you operate your business. The only critical feedback I have is scheduling the Crew. I believe the Crew is very busy and jobs take longer than anticipated and as a result having them show up at the exact time and day you scheduled them proved to be challenging. Overall the experience was very positive...I say give them an opportunity to earn your business, you won't be disappointed.
Joby went above and beyond for me today. After calls to other alarm system companies who said they couldn’t help me (unless I opted to subscribe to their services), he took the time to walk me through an issue I was having with an outdated system. The issue was resolved, and I have peace of mind again. Thank you, Joby! I’ve read the other glowing reviews posted about you and your business, and they are all well deserved!
After researching several companies, I am happy to say that I went with Friendly Security. They live up to their name! I did not want to get into a 3 year contract which all the other companies will make you sign. I found Friendly offered a month to month as long as you had your own equipment which we did. My first contact was Judy who was so helpful to me, she had me take pictures of my current system and send the pictures to her cell phone and was able to tell me that they could use my current equipment and didn't try to sell me something I didn't need. She had her husband Joby talk to me who confirmed that my system would work with some reprogramming. I scheduled for him to come out and he was very professional and helpful, got my system up and running and gave me suggestions on what I can or don't need to do. He gave me his cell phone number and said if I ever needed anything or any help to call him. I highly recommend Joby and his wife to anyone who is looking for a security company.
Friendly Security is true to their name and Joby and his colleagues exemplify customer service. They use reliable technology, monitoring is responsive and courteous and when emergency response is required they quickly initiate that response. Anytime we need to troubleshoot our system, Joby is very quick to respond via text or call and he prioritizes his response. Today Joby came out after we called him yesterday to discuss some of the sensors, before coming to our house he screened our system and came informed of our system’s status. He patiently walked us through options and we agreed to a follow up visit to upgrade our system to better meet our needs. We highly recommend Friendly Security.
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