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Xhale Salon ~ Spa

140 North 4th St 17th, Hotel, Galt House, Louisville, KY 40202, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed
Photos
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Xhale Salon ~ Spa
Reviews
Kendall Daugherty (09/23/2020)
Update: I did speak with the manager. She was very nice and said this is not usual practice for them. I fully believe that considering the woman who referred me there goes once a month or so to get this same procedure and said she had never had an issue. Maybe it was the wax? Not sure. She made sure to make accommodations and apologized for the bad experience. I will have to go back another time and give them a chance to show me how things usually run there. Maybe eyebrows next time instead of such a sensitive area.nnPaid $70 for a Brazilian wax. Wax was so hot I thought it may actually burn me, thankfully it didn’t. There was a language barrier which doesn’t bother me at all except it stopped her from understanding when i said it was too hot. It’s been about 36 hours and it looks horrible! Way worse than razor burn has ever looked. Red, splotchy and there are little scabs everywhere. Hurts to touch, just totally not okay. Also, she missed multiple patches of hair?!nReally upset I paid that price for really hot wax, terrible results and pain after the procedure.nI expected a lot more from them. I would post pictures and i have pictures for proof. But google reviews isn’t the place for proof of this specific body area.
Mister Fowler (09/14/2020)
It was great. The Spa is clean. The messages were great. The massage therapists were great. The items they use in their massage are for sale in the lobby and really reasonably priced.
Katy Polnaszek (10/25/2019)
Definitely recommend! Xhale did my hair and makeup for my wedding day. They also did the hair and make up for six bridesmaids, my mom, and my mother in law - and the hair for my flower girl. They were awesome. I was so concerned leading up to the wedding that with all those ladies, we were going to end up being late. Tiffany worked with me before the wedding to come up with a schedule and reassured me that the schedule gave plenty of time. The day of the wedding, everything was clockwork. They kept to the schedule and we were all looking beautiful and had plenty of time. They were great and did so much to make my day stress free!
Susie Miller (10/04/2019)
As you walk into the spa salon it will relax and take away the stress from your busy work week. The staff are wonderful, kind, and very knowledgeable. Tiffany took excellent care of me and my hair and I will be returning for all of my spa and salon needs. They also carry the Me Care bourbon infused body line. I have personally used all of their products and they are wonderful. Your skin feels soft and glows.
Nicole Podach (10/02/2019)
The staff was nice, but not knowledgeable about pedicure services. Tools used for pedicures were the same things I use at home. The staff member that did my pedicure used the file that flips out from the clippers to dig around the cuticles of my toes. She also cut the skin underneath my big toe which is now sore. Was even more disappointed when I discovered the next morning I no longer even had polish on one of my toes due to it peeling off sometime during the night. If you are going to offer salon services in an upscale hotel the staff should be educated on high end service techniques to match the price. Highly disappointed.
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