Embassy of Costa Rica

I read the many comments with 1 -2 stars and I can sympathize because it happened to me some time ago. However, after making the connection, it was relatively easy since I worked closeby it was a very worthwhile interaction in many ways. With former Ambassadors attaches, travelling and passports, etc. etc. Unfortunately the cv has put a all people in high alert and in distance mode. Costa Rica is experiencing a cv crisis after being one of the countries eith the least impact. My trusted sources inform me that it could get worse before it gets better, hopefully this is soon. Certain sectors of the population appear to be, unknowingly, compromising the wellbeing of this beautiful but very fragile country. As far as visas, passports, etc. keep trying, return calls might be scarce because of the cv response, economic issues, etc. etc.

I have been unable to get anyone to return a phone call I have not spoken with anyone I have left 3 voice messages and no one has returned my call

This consulate must be some sort of a joke or scam as there is no one here and all attempts to contact them result in nothing but automated responses.nnI have been trying to speak to someone at the consulate for months and have sent multiple emails and left multiple messages to no avail. No one answers the phone, no one responds to emails and most alarmingly no one responds to appointment requests sent through their own website. I also visited the consulate during office hours on 11/29/17 and 11/30/17 and the lights were off, doors locked and no one in the building.nnThe consulate has had the same notification on their website explaining that their phones are down for months. I spoke to a woman at the embassy above the consulate who confessed that she has no idea what is going on with the consulate, but that the phones are down because some sort of issue with their telecom provider. What an absolute joke! It is 2017 and after months of providing inadequate service these people can't set up a temporary line to deal with this absurd problem?nnAs I mentioned earlier there is simply no way to get in contact with a living person here and I suspect it is a scam or run by incompetents.nnUnfortunately for the people who need consulate services and live in Virginia there are not many other options.

My initial post gave the Embassy 1 star, which I am now upgrading to 3 stars. I was frustrated because, in seeking clarity about international pet travel, I could not get an answer via phone or internet. I finally resorted to submitting a copy of my email and sending it through the USPO. As soon as it was received I got a phone call from someone (whose name I do not recall) who was helpful, articulate and thorough in her response to my questions. Had I not needed to work so hard, I would have give them a 5-star review. Thanks again for your help!

They never answer the phone, they never return calls and they never return many emails I’ve sent to them.