Map
Detailed Information
- Place Types Bakery
- Address 1804 Frankfort Ave, Louisville, KY 40206, USA
- Coordinate 38.2565207,-85.7165408
- Website http://www.sweetsurrenderdessertcafe.com/
- Rating 4.4
- Compound Code 774M+J9 Louisville, KY, USA
Openning hours
- Monday Closed
- Tuesday 1:00 – 8:00 PM
- Wednesday 1:00 – 8:00 PM
- Thursday 1:00 – 8:00 PM
- Friday 1:00 – 9:00 PM
- Saturday 1:00 – 9:00 PM
- Sunday Closed
Photos
Reviews
Save your time, save your money, save yourself the mental stress.nnWe have attempted to order from this business multiple times during the pandemic. The first time they were unhelpful in ordering, blamed us for not knowing where the menu, was, yet it was not on their social media as described. Hoping the first was a fluke, we placed another order some months later. It is as though they are inconvenienced at our very existence, not helpful, disparaging, and just simply unkind. Ordering a cake should not be a stressful or unkind experience. Another time, After ordering and paying for my cake after ensuring, or so I thought, I was ordering from the proper menu; they called back - 15 minutes later - and let us know they were out of the cake. This is not a time where ordering a slice of cake should be this stressful. For heavens sake, it’s not worth it. I completely understand these are challenging times, and I am- or was- completely willing to give this establishment my business and time inspite of the rudeness I experienced. However, given my repeated negative experiences, we will not be returning.
Everything was so delicious. That was the best tiramisu I’ve ever had. The staff was very helpful in explaining the COVID protocols to us. We arrived and it was promptly ready. We really do appreciate that you are taking precautions for your staff and customers. We can’t wait to come back soon.
The birthday cake I order was beautiful! It was Lisa Frank themed. More importantly it was absolutely delicious. I submitted images via email to be printed on cake , and images for color scheme. The process was seamless. I got the 6” cake with 3 layers, and I think it could serve at least 8. The decorator here definitely knows their stuff, and was very helpful with choosing decorations and flavors.
Service is always excellent even when they have a full house. Really nothing but great experiences here, so I will be back. This place has an awesome feel to it.
First time ordering from them, ordered my daughter’s 30th birthday cake from them. My wife told them three times how to spell her name and I still couldn’t get it right. Very disappointed. Do you really want is people making your cake.
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