ProSource of Savannah

Huge showroom. Rachel was very helpful in educating me on luxury vinyl tile. Showed me samples within my price point. Definitely recommend.

My final review will be a function of how well you resolve a problem that you are responsible for. We went to Pro Source to purchase laminate flooring for a remodeling project. We advised the sales rep in no uncertain terms that we wanted a product which came with stair treads. At the show room we said we did not want to look at anything that did not have stair treads. We did find a product that we liked which met our requirements. At delivery, we were told that this style did not come with stair treads. However, we were told that it came with a nose piece which would match the color and pattern perfectly. On the basis of this representation my general contractor accepted it. However, when the material was delivered the nose didn’t even come close to matching the flooring boards. We now have material which is unusable. After Pro Source misrepresented us twice they now want to put this on my general contractor and not take any responsibility. This is an example of customer service at its worst. That said, they can turn this around and offer the best of customer service if they make good on correcting their misrepresentations. We will see. Lastly I will say it would be nice if the rep at at Savannah store who sold me this bill of good does the right thing and return my call. Again, not too late for redemption but we will see. Stay tuned. I will update me on the outcome

Great showroom and very knowledgeable service for both our kitchen backsplash and tile for our porch. Both were installed by Salomon Lopez who was prompt and efficient. The finished product looks great. We would highly recommend both Pro Source and Salomon Lopez.

Very helpful... The showroom was great with lots of samples to look at. Rachel helped us, and she was awesome!

Come check out the great prices!