Map
Detailed Information
- Place Types Furniture store
- Address 1801 NE 23rd Ave, Gainesville, FL 32609, USA
- Coordinate 29.6735083,-82.3012433
- Website Unknown
- Rating 2.3
- Compound Code MMFX+CG Gainesville, FL, USA
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday Closed
Reviews
Excellent service, quality of work, and value - gave an estimate, picked up, repaired, and delivered our large leather couch. Repaired structural damage to internal wood frame and replaced top of seat cushion. Better than new! Highly recommended - exceeded expectations, great to work with.
This shop was contacted by a shipping company to perform repairs to a piece of furniture that was damaged during shipping. The first appointment was scheduled for 5 days after our initial conversation, a conversation in which Mr. Mallard recited a verbal resume that should prove that he is a legendary craftsman. On the afternoon of the appointment he called to cancel when a more important job came in and needed to be addressed as soon as possible. The second appointment was scheduled for the next day, and a specific time was requested by Mr. Mallard to meet and look at the scope of work. After rearranging my schedule to respect his request, I was left waiting for over an hour. There was not even a courtesy call. He showed up 1.5 hours later, but I had to pick up my daughter, and missed him. Apparently if you have a repair that is being covered by a third party, this is not the shop for you, despite the fact that you would like your investment cared for by a professional. Everyone is concerned about the bottom line, but a customer's concern for his or her property should never been minimized in this way. It is unprofessional and unethical.
Very poor communication and unprofessional SOMEONE wrote a very hateful letter back to me rude and unnecessaryud83dude21would never recommend this business to anyone!!!!
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