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Rent-A-Center

850 Statler Blvd, Staunton, VA 24401, USA

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Detailed Information

Place Types Furniture store
Address 850 Statler Blvd, Staunton, VA 24401, USA
Coordinate 38.1405052,-79.0637853
Website https://locations.rentacenter.com/virginia/staunton/850-statler
Rating 3.1
Compound Code 4WRP+6F Staunton, Virginia, Uni

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

Reviews

jr A (02/07/2021)

Absolutely horrible place. Twice I have rented from them and both times I have had nothing but problem trying to make payments online. Even after payment is made they will call saying it's late. Once I return the product to stop the issue. The other time I had them come and get it. Best part of it all is it was a washer and dryer set that all they would do is set OUTSIDE on my carport and not come in to install, clam covid won't allow it. But they will surely come in my house to get them. I had to carry them downstairs to my basement alone... They can come get them out.

Libby Clark (08/21/2020)

Firstly I ordered a brand new washer and dryer and was brought a used and non working set. The front panel of the washer wasn’t even connected and there were dents and scratches all over the entire set. When I called to complain I was told I’d be give the correct set and never received it. I told them I wanted them to take it back as they clearly were not going to follow they with my original contract. A few days before they were due to pick it up I was exposed to corona and informed them I would be in a 2 week quarantine and they were welcome to get it after. They then showed up at my house not even a week later putting themselves and my family at risk. I’ve never experienced such garbage customer service and when I called the store I was told that I’ve ignored them and refused to answer calls. Mind you they left me one voicemail. The behavior from the manager and the delivery driver was disgusting. I will never use rent a center ever again.

Ginger Glow Worm (04/14/2021)

I've rented from them 2 times. Awful. The bed I purchased was damaged. Was 6 months before I got a replacement. And even the replacement was broken. Got a stove and now it DOESN'T EVEN WORK!!!!! They don't mind blowing up a phone regarding a payment but can't even give you a product that works....

Courtney Woods (10/25/2019)

I thought this was supposed to be on a same day delivery basis but I guess I was wrong. I went by there wednesday to get a washer and dryer and was told I was unable to get same day delivery I was fine with that and they set me up to get it the following day, however the set I purchased didn’t fit in my home correctly clearly no ones fault but instead of bringing a new one that day please note a live a mile away a from the store if that I was told to wait until tomorrow morning and they would could come and measure it and have me a washer and dryer that day. That morning I called to make sure I didn’t miss them and was told they wouldn’t be coming until around 4-6 and I still wouldn’t get my washer and dryer that day I was just so frustrated with the process I just asked for my money back.