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Ethan Allen

12000 W Broad St, Richmond, VA 23233, USA

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Detailed Information

Place Types Furniture store
Address 12000 W Broad St, Richmond, VA 23233, USA
Coordinate 37.6572341,-77.6281967
Website https://www.ethanallen.com/on/demandware.store/Sites-ethanallen
Rating 4.2
Compound Code M94C+VP Richmond, Virginia, Uni

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

Photos

Reviews

mike e. (04/05/2021)

Recently purchased a leather sofa through special order, and it was an all round great experience.nI did months of research and decided that Ethan Allen was a good value for my needs. Plus, I could visit a showroom to see, feel, and test the product.nMegan was incredibly patient and thorough in showing me the various options and answering my questions. No pressure. She was focused on giving me the information I needed to make my own decision.nWhen I was ready to buy, she clearly explained the special order process, delivery, and my options for a warranty. She even explained how to care for the sofa.nDelivery was flawless.nThe sofa is amazing! Special order color matches the swatch. It’s very comfortable and solid. It has elevated my afternoon sofa naps to a whole new level.nI am a very happy customer!

Gina Fisher (01/26/2021)

Working with Melissa was a dream! She listened to my concerns, addressed any issues (very promptly!) and helped me select exactly what I needed for a great room “refresh”. Delivery was early, and the guys wanted to make sure I was happy in the placement of the furniture. Will not hesitate in calling again for additional pieces!

Lori Schmiege (12/16/2020)

Working with Melissa was such a pleasure. I had been to several furniture stores before I went to Ethan Allen and it was like flagging down a sales rep. Melissa listened to my style and the specific dimensions I needed. First she found me the style. We did lots of cushion testing to see the comfort level. After we selected a sofa I liked we viewed the fabric. That can be over whelming, so I left it for another day. At my second appointment she had many fabric samples. By the process of elimination we choose 3 possibilities. She covered the sofa with the samples so I could see how the sunlight reflected or enhanced the colors. Once the purchase was made, Melissa contacted me about every two weeks with an update of the progress of the sofa being built. It arrived 4 weeks early, so I was ecstatic. Three main reasons I chose Ethan Allen: The sales rep met my needs. The communication after the purchase was timely, and lastly the sofa looks so awesome in my house. It's the exact comfort level I desired. See Melissa, especially if you looking for something modern. She's got a keen eye.

Kristalyn Jenkins (03/23/2021)

Megan answered my online chat questions and was so helpful, emailing me pictures of colors etc... and was wonderful to work with.

Lisa Pullen (12/17/2020)

FANTASTIC from start to finish. Great sales staff - thank you Melissa for being so helpful and a wonderful finished product. The delivery guys were also very nice, polite and professional. Highly recommend them!

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