La-Z-Boy Furniture Galleries

La-z-Boy in Fairfax is where Gale has worked for 18 years. Her knowledge of the La-z-Boy products is phenomenal! She spent over 2 hours with us, encouraging us to sit in each piece we thought we might like. Since one of us is tall, and one of us is short, she wanted to be sure the reclining sofa we would purchase would “fit” both of us. We are anxiously awaiting delivery of our purchase—hopefully in time for Christmas! Were we to purchase any other furniture, we will be sure to return here. The selection is extensive, and our sales person Gale is phenomenal!

We had a FANTASTIC experience here. We had been shopping around at many different stores for a sectional and were so impressed by Gail & Michael. They were so incredibly helpful and patient with the process of selecting pieces and fabric. Michael was quick and prompt with supplying digital mock-ups of the room and helping us make a decision on the best use of the space. We ended up buying a gorgeous coffee table & throw blanket as well. Honestly, when I think La-z-boy I used to think large recliners, but I was STUNNED with their selection of modern & stylish furniture pieces and accessories! I will definitely be shopping here again !!

My husband and I had the best experience at La-Z-Boy in Fairfax. We arrived tired and frustrated due to a lousy experience at another prominent furniture center, but once we entered La-Z-Boy it was an immediate reset. The staff are very professional, show interest, but keep a respectful distance. No pressure or eavesdropping! Within an hour we chose our own sectional, and Lindi walked us through the configuration, purchase and delivery processes. She is a stand out salesperson. The designs, styles, and colors are all on point and the prices are what they should be. We highly recommend, and we will be back someday soon. Thanks.

Amazing experience with Gayle as our sales associate and Michael the designer. Michael went above and beyond to make our design print. Gayle had patience with us as the store was so busy. We truly appreciate the time and the level of valuable information Gayle and Michael provided to get us the best sectional for our needs. Truly a positive experience!!!

What a great store with wonderful employees. I was in and out of there many times, coming back and forth getting different samples to take home. The employees were all so patient with my comings and goings and very understanding about my matching issues. The store rep I started with was not always able to help me when I dropped in - the other employees always jumped in to assist me. I was never told they couldn't help me or that I would have to wait for my rep. They just sat down and helped. Lizzy was my representative. She's great - just so nice and so helpful. Michael A. also helped me one day and he too was great and followed up for he and Lizzy after I'd been in one day. Another women helped me one day and I wish I could remember her name. It didn't matter whose customer it was, they just all jumped in an helped. I finally found the fabric I needed and was able to buy a sofa, loveseat and ottoman and then they helped me with fabric for the pillows. Overall, I just can't say enough good about the wonderful customer service exhibited by everyone there. Highly recommend!!!!