Virginia Department of Veterans Services

I went to the Dept. of Veterans Affaires today for the first time. The man who helped me was Ed Robles. He was very friendly and helped me with my situation. He was very knowledgeable about how to handle my business. I recommend him very highly.

I haven't had much luck with them. I went to them for my first claim and at the time they were still mailing in everything via a paper application while everyone else was uploading them via Ebenefits. I seemed to know more than them.

I went here to gain help developing my VA claim and the experience was horrible. They were of NO help. They didn't seem to even understand the process which caused me to miss a critical deadline for paperwork submission as if dealing with the VA isn't difficult enough

Just called went right to VM. Message claimed will return your message in 1 to 2 business days. cant leave a message because mailbox is full.

The staff is currently overworked so expect a long wait. It is best to get there at 0900.