Map
Detailed Information
- Place Types Bakery
- Address 9490 Main St, Fairfax, VA 22031, USA
- Coordinate 38.8417486,-77.2714424
- Website https://locations.einsteinbros.com/us/va/fairfax/9490-main-st?y
- Rating 3
- Compound Code RPRH+MC Fairfax, Virginia, Unit
Openning hours
- Monday 5:30 AM – 2:00 PM
- Tuesday 5:30 AM – 2:00 PM
- Wednesday 5:30 AM – 2:00 PM
- Thursday 5:30 AM – 2:00 PM
- Friday 5:30 AM – 2:00 PM
- Saturday 6:00 AM – 2:00 PM
- Sunday 6:00 AM – 2:00 PM
Photos
Reviews
Hadn't been to an Einstein Bros in several years. Glad I went today. The coffee was very good as was the Nova Lox bagel. Lots of new menu items at reasonable prices.nnActually I went there 3 times today. Once for myself, again for my wife and the 3rd time for my sister. All of us were very pleased with our food and drink selections.
The customer service here went downhill so much lately. This shop used to be so nice with polite staffs, now they’re just rude and full of attitude. I ordered a half dozen with a cream cheese tub and asked for the bagels to be cut. As I got in my car, I realized I didn’t get a cream cheese tub, so I went in and asked if I could get one, the man said he doesn’t know who I am and that he doesn’t remember me at all (I was there just now!). I ended up having to buy a separate cream cheese tub even though it should’ve been included. Didn’t wanted to make a scene for a $2.99 tub of cream cheese but this was just horrible customer service. Later when I went home I found out my bagels weren’t even cut too. The bagels are generally good but the horrible employees are not worth it. Been here for years but won’t again.
Today was my first experience with this specific restaurant and I have to say it was a great one! The cashier was on top of his work and also made me feel welcome. The food was delicious and the coffee was yummy!
Great staff, bad management. Sometimes, like today, I just walk out because they don't have chicken salad made or they can't put 6 uncut bagels in a bag for 30 minutes. Their staff needs some positive encouragement and guidance. They seem short staffed often.
I stopped by at 8:10am today and ordered the Classic Egg (sausage, one egg, and cheese). While waiting for my sandwich, I noticed the cook who had gloves on took his phone out of his pocket and started using it (probably texting or checking for messages).He put his phone back in his pocket and started preparing an order without washing or changing his gloves. When I unwrapped my sandwich at work, the egg was missing. So I called the restaurant and informed Savannah about it. She said come back and she will give me the egg. I wanted a hot sandwich so I asked her to make a new one with everything I ordered which she did. The next time I go here I will definitely check my order before leaving.
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