Fancy Spa Nails

I’d actually give ZERO stars if I could! But Google won’t let you review without them. I stopped in this shop on my way home for Christmas. I was only going to do an eyebrow wax. But it went so quickly and the lady who did it was flawless! So, I decided to get my nails dipped while I was there. She started taking off the previous dip. Then more people started showing up. SADLY she handed me off to the MOST rude man I have ever had the displeasure of touching my nails! He was talking to other employees, selling gift cards, answering both the shop phone, his personal cell phone, AND reading them while filing my nails!! MY nails mind you! NOT tips! He made BOTH my middle fingers crooked and slanted! I was heartbroken! It takes me quite a while to grow out my nails. He hit my skin with the rotary tool. One so hard it hurt for 4 days after! He kept forgetting what he was doing, dipping a couple extra. He made a phone call to a property manager about a rental he had, and was extremely rude and disparaging towards her! He said his name was Tommy on the phone! He never once addressed me! Except to apologize for stopping only to do it again within 3 minutes! My nails were supposed to be sparkly red and snowy sparkly white! I have explained several times what I wanted! They came out clear sparkle (not at ALL what I wanted!) and YES while there, I told him AND the woman who started them what I wanted! And said these aren’t what I want! And he said well it’s too late you know! No, I don’t know actually!! They’ve been closed so today, I called, asking for a refund! He said come back I can fix it. I said what’re you going to fix, it’s MY nail!! Besides, I’m in Pittsburgh on my way to work! He just began yelling at me! Then had the audacity to say I couldn’t send a picture to his phone! WOW, what an absolute POS!! Then asked who was I he didn’t even know who I am! I said I don’t doubt that, you were too busy on your phone! Then, no matter what I tried to say, he refused to let me speak! Super disappointed all the way around! The photo with my hand around the steering wheel was immediately after!

Love getting my nails done here. Tommy is the best.

I have been going to Fancy Nails for years. I have always had a positive experience going there. Highly recommend.

Well things went wrong almost immediately when the tech used the cuticle cutters to cut my nails to the bone ( nail clippers are obsolete) , then using the emery board proceeded to try to shape the remaining jagged nail as I looked at her in disbelief. Trying to file tiny nails while scuffing my nailbed in the process.nThen painted them with a Mop and Glow shine.nI went there because they opened at 9:30, do yourself and wait to 10:00 till the local salons open.nGlad I bought that Working hands cream >

My future sister-in-law & I went to get our nails done before her wedding. Both our nail artists kept messing up, therefore it took over 2 hours to do. After just a few minutes they said my nails were done & had me put my shoes back on. When I got home both my big toes are messed up, and I paid extra for the designs on them as well. Not good service. Expensive prices. And felt rushed the entire time. We will not be returning.