Starbucks

Rating based on time of service not quality! It took about 22 minutes from drive thru to get drinks, that includes total wait time in line. Quality of service was 5 stars! Our drinks were delicious. Barista was incredibly personable. We went through the line at 3 p.m. so the wait was entirely too long for that time of day!! Once we got to the window our drinks weren't ready even though there were 4 vehicles in front of us. Extended wait time is not always convenient for busy people! I waited because I wanted the drinks despite the frustration!

Broken espresso machine, but assured.me.they could still make a cafe mocha with coffee...however, they didn't mention that there'd be no froth. How do you make a mocha without froth?! Staff seemed distracted and not interested in serving but rather wanted to grab among themselves and on the phone instead, discussing their lunchand weekend plans. Recommend skipping this Starbucks if you can find another. Even caribou coffee a few stops south on I81 had better service AND coffee!

SLOW service. I could've driven back home, made a cup, and drove back by the time they made my coffee. Also, don't get angry at me when you make my order wrong, and I ask you to correct it. Don't expect me to drink whatever the heck you made just for your convenience. Dunkin' donuts, here I come.

Drive Thru Line was a bit slow with a long wait at the window for my drink and sandwich. Sandwich ended up landing in my lap as the bag had a hole in it at the bottom. Drink was superhot so be careful when taking your first sip especially is they make a custom drink.

It was busier than ever today and they still managed to be kind, helpful and polite.