U-Haul Moving & Storage of Belmont

I had a great experience with this location! David was extremely helpful in assisting me with the items I needed for my move and helped me to the car with them. Moving can be stressful and this store was like hitting the easy button. On-site parking and street parking available! Highly recommend!

We rented a truck for in town. It was a brand new truck. The move took us most of the day. I thought the price was very good. Good customer service. I would certainly use them again. Very happy and highly recommend.

Money cant buy happiness! Well said. I have never had this horrible experience with any company in my life.nI had reserved a truck one month prior to our moving date. We got a call 18 hours before our reservation start time saying they cant give us our reserved truck. Why, because the messed up and dont have availability any more. My wife and I had the worst week of our lives since we had to settle for a smaller van and move other stuff in our cars. I drove 500+ miles in a week to load/unload our furniture to a safe location. Customer care and on-site staff were not helpful at all (plus they are rude) as they kept asking me to talk to different departments. If our friends and family wouldn't have helped, we were prepared to keep our furniture on the streets.

U-Haul as a corporation is failing their workers and their customers. I'm sure they're still making a profit of our backs. Every time I've shown up to the Belmont location something has gone wrong. They haven't had the equipment I need, or I put in that I need the equipment for a longer period of time than what they can allow off their website. And just most recently I had a reservation for a storage unit that doesn't exist. What does exist is a third floor storage unit with no elevator. They have also modified their covid-19 barriers for their employees. And common sense shows that they are putting their customers and their employees at greater risk by creating more holes for them to pass the virus back and forth. Please wear a good mask when you come in to their location.In my opinion, outside of the local workers who seem to be doing the best that they can with what they are given, U-Haul corporation is dirty and they're just trying to make a profit without delivering a product.

Stay away from this location at all cost!!!!! This location is mismanagement. We booked a 24foot truck 3 weeks ahead, had movers and everyone ready to go for the moving day. I am 8 1/2 weeks pregnant, So we wanted to rent the biggest truck so we only had to do one trip in case if I need to go to the hospital. On the day of the moving they informed us that our truck of 26feet was overbooked and not available. They said all they had left was 1 smaller truck of 20feet,. My husband had no choice but to take that truck since we had the movers and everyone waiting for the move.nWhile trying to load the truck we noticed there was glue spilled all over the back of the Truck, making it impossible to utilize the whole truck, on top of that the hinch on the ramp was broken. Not only did we ended up taking longer to upload the truck, but we also could not use the whole truck, being afraid that boxes and furniture might get shifted during the move and fall into that glue.nWe called the next day to notify the location that we will need the truck another day given the circumstances that they give us a truck that was not operating correctly.nWe got charged $436.36 for 2 days. I am now filling a claim and disputing the charges, for this nightmare experience. Stay away from this location at all cost!!! The manager does not know what he is doing.