Central Transport

One of the worse company ever

The location on google maps is totally off. Central transport is close to a Toyota dealership. Will include photos so no one goes through what I did trying to find this place ud83eudd2f

Waiting 2 weeks and counting for shipment out of Illionois to RI . No one ever picks up phone at local terminal. Only way to communicate is on line with emails to customer service. Online tracing is inaccurate. Incorrect delivery dates given. Only reason they got even one star is that their rates are rock bottom. You get what you pay for!

They are set back from the road and without a sign near the road so are a bit difficult to find - take note of the photo for assistance. Once there though, the two young men manning the place immediately stopped what they were doing to help load my several hundred pound package onto my pickup from a dock designed only for tractor trailers (3' higher than the bed of my pickup). They were courteous, prompt, considerate and careful. Four stars only because the home office never called me to tell me it was not in Shrewsbury MA (as stated on their website) (or had even arrived from CA) but in Lincoln RI (slightly closer to my home). If my shipper had not persevered to track it down I would have gone to the wrong place. Apparently all telephone business is only done through the central number which exacerbates coordination.

Never Load or Unload here, this place is horrible.