The Furniture Depot

Worst custumer service ever. I paid for delivery the guys was so lazy to try thru the door. Their excuse is that it didnt fit. I helped my husband bring 2 sofa to the third floor. Will not recommend. And I still had to pay them $75 cash

We were here before and had a decent experience, unfortunately we made the decision to come back and not only did they sell us something they could not even sell, they weren't going to even tell us we were not getting the bedset until we called the store as it had passed the delivery window! They then proceeded to lie to us and tell us that we were going to get another bed brand new and not have to pay the difference while they made us wait an extra 3 days to have the bed delivered when we called Monday they then said that they never said any of that and that we should just come back and get our money back and then they told us big deal who cares just take your money back and go somewhere else as if we have not been waiting for a whole week and some change for a bed that was never coming in the 1st place.

love Carlos and Mimi...They are both wonderful. They're always willing to help. Met the owner once, she was very rude but her employees makes it worthwhile.

Friendly staff and good prices

Bought a sofa from furniture depot (providence location), paid for the sofa in full. The sofa was to be delivered several days later. The day before the delivery, they call me to tell me they sold the sofa and delivered it to someone else. I waited for this sofa for several days, and they wait until the day before its supposed to be delivered to tell me they sold it. On top of that, to get the refund I have to drive back to the store--during COVID. Completely unprofessional and unethical. The real reason they are saying they sold the sofa is they are backing out of the deal. I would never do business with this company again. There are several other furniture stores in the area, I will be shopping around because I do not want to give this company my business.nnEdit:nI left my phone number for the manager Carlos to return my call, he never did.nnAlso, after getting my refund I went to an adjacent furniture store (part of the same complex) and got a sectional sofa delivered to my house the same day! In fact, it came approximately 3hrs after I ordered it (crazy) and the delivery fee was approximately 1/2 of what furniture depot charged for a delivery date that was several days later.