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T-Mobile

5001 Monroe St Ste 1255, Toledo, OH 43623, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
T-Mobile
T-Mobile
T-Mobile
T-Mobile
T-Mobile
T-Mobile
Reviews
Natalie Schiller (07/14/2020)
My boyfriend bought us phones and did not receive the 5 Star service at this store that he expected. A 3 is being generous. It was just okay and very bland and minimal even with no other customers in the mall. Not to mention I am still struggling to get service and am not getting all my calls and texts at work. I was wondering why the rating here was so high compared to the experience with the store and the service it self. We noticed the majority of the positive reviews are store employees, their friends and their family leaving the reviews. I don’t think that’s ethical. It leaves a bad taste in my mouth about this store. Sprint should be ashamed and want to get more authentic reviews. I know other businesses do this and offer free stuff or discounts for a positive review online. I just don’t think it’s a good business practice.
Vicki Templeton (08/14/2020)
Unauthentic T-Mobile store! These guys have no idea what they were doing. I thought it would be convenient to stop here to handle some business while I was back to school shopping. Boy was I wrong. Do not make the same mistake I did. Turn around and stick to the Toledo area T-mobile stores that you have been use to. Former Sprint customers I feel your pain. I didn’t realize how bad Sprint was until I visited this store.
Backup Account (02/19/2021)
Would not recommend.
Paul O'Neill (11/08/2019)
Worst customer service Ive ever seen. The fat bald guy could care less if you were in the store. More concerned w/ his iPad. Go to Airport Rd location instead. They know how to take care of their customers
Vanessa Parker (07/13/2020)
The customer service at this store has as many bars as my phone! NONE!
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