Home United States Ohio Apple Franklin Park Mall

Apple Franklin Park Mall

5001 Monroe St, Toledo, OH 43623, USA

Map

Detailed Information

Place Types Electronics store
Address 5001 Monroe St, Toledo, OH 43623, USA
Coordinate 41.6939117,-83.6403738
Website https://www.apple.com/retail/franklinparkmall?cid=aos-us-seo-ma
Rating 3.9
Compound Code M9V5+HV Toledo, OH, USA

Openning hours

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Hailey (11/09/2020)

When I went by I saw two lines for order pickup and device support appointments. I didn’t have either of those and the store was completely open with no signs saying not to go inside or anyone blocking the entrance so I went in. I was immediately stopped by a security guard who physically inserted himself in front of me (a 5’1” petite woman) to block me from walking any further and proceeded to stick a temperature gun to my forehead without my consent, all while making me back up using physical intimidation instead of words. I am all for precautions and staying safe during this time but this is by far the worst experience I’ve had in a store regarding safety precautions. It made no difference whether I was 2 ft in front of or beyond the threshold of the wide open store (it doesn’t have any doors) and would have responded fine to the man calling me back to go wait in a line and then asking to take my temperature when I got to the front. I was not given the chance to follow guidelines and instead was immediately treated like I had been told not to go in and had not listened to the rules. Very unfriendly and vaguely hostile environment.

Craig C (10/23/2020)

Not very happy right now. I went to the apple store in Franklin Park Mall in Toledo, Ohio on October 14 and asked how to get my iPad pro repaired. I was told that I needed to make an appointment to come back to the store to trade my iPad for a new one (I pay a monthly fee for extended warranty). Appointment was made for October 22 at 3:30pm. When I showed up they said that the replacement needed to be ordered. What?! Why was an appointment even made? So, what could I do? Well, nothing, I guess. Now they say they will send an email when a replacement is in. Would have been nice to send me an email before I spent 40 minutes driving there for nothing.

chaitanya amilkanthwar (04/04/2021)

I am having battery issues with my 5 month old iphone 12 pro. Battery is draining from 100 to 5% overnight when in idle. Battery literally dropped 5% in-front of apple technician and he is telling me he cant do anything because their minor diagnostic does not show any hardware issues. He told me that my battery health is 100% which i can already see on my phone but they are not willing to accept the fact that battery has literally dropped in front of his eyes.nFeeling helpless!! Worst experience with ever!

hvnnypottxo13 (04/09/2021)

If I could post 0 stars I would. I got an iPhone 11 for my fiance and I and for apple Care on both of our phones, my screen broke and I needed it fixed. It took me 3 months and to talk to someone that's a bigwig at apple to make it happen because the people in the Apple store didn't believe I had apple Care they kept sending me to TMobile and TMobile wouldn't understand why they just wouldn't fix my phone so it took the bigwig to email me a number to show them to get me into my appointment to get my screen fixed and apple paid for it. They were VERY rude especially to people of color I noticed. I love Apple products but the people they have working for them at Franklin Park Mall is appalling..