Metro by T-Mobile

The place was really nice and clean and the owner Moe was very pleasant, efficient and very proffessional

Great service Mo was able to give me my old number back. When other location said I couldn't Mo was very patient and answer all my questions thank you I will be coming back

Great Price, great service , patient , professionalnFast and easy service! Thank you Mo! definitely will recommend this location to my friends and family! Happy Customer! ud83dude0aud83dude04

Mo was recommended to us from another store, which had sold out of all but a handful of phones on the day we were shopping. He was highly unprofessional from the start, beginning with handling other customers before and around us, even when we were in the store first. He used high-pressure sales tactics, and when we didn't want to pay the prices he quoted to us (which were different than the prices at the previous store), he laughed in our faces, made fun of us, and shamed us.nnWe moved on from his store to a corporate store, where we discovered they, too, were out of stock of the phones we wanted. However, they were able to confirm for us that Mo was charging us more than the corporate store would for the same phones. This is therefore either a store owner problem or a Mo problem.nnHe was unprofessional, narcissistic, and abusive. I would discourage anyone from shopping this store. The staff at the store on Vine street have always been professional, courteous, and generally helpful. If you cannot find what you want there, the store on Lakeshore in Euclid is corporate and professional and helpful.nnIt seems to me the stores which are running out of stock of their phones may be running out because they have more loyal customers than this store does -- and for good reason! The Lakeshore store sold out of one model within 24 hours of stocking it.nnI will definitely be avoiding this store in the future.

Mohammed was very welcoming and super helpful; excellent customer service!! I'm very pleased with the service I chose. 10/10 highly recommend this place.