Mattress Dealzz

I purchased a king size mattress from Mattress Dealzz in 2016 and had to warranty it in 2017 due to it breaking down, leaving huge body impressions greater than 1.5" deep, and causing all sorts of pain and sleep issues. The replacement mattress from 2017 had to be warrantied in 2019. At that time, I paid an extra $600 to upgrade to a "better" mattress in hopes of avoiding the need to warranty/replace again in 1-2 years. The third mattress is now unbearable to sleep on! We are having the same issues with joint pain, numb limbs, and sleep disturbance we had with the previous two mattresses as they broke down. I am pretty sure we got the exact same mattress for $600 more with the "upgrade!" I will never purchase another mattress from here again!

Mattress Dealz has great mattresses and THE BEST customer service. I highly recommend their store. We bought the Scranton pillow top and my husband and I love it. It is soo comfortable. Thanks to the owner mark for honoring our warranty and being such an ethical business!!!

This is an update to the previous review from 6 days earlier: I contacted the Mattress Dealzz team per their response. The Mattress Dealzz team was absolutely amazing to work with. They determined some issues with our mattress and assisted us in finding a new mattress. They provided excellent service and genuinely cared about us. They were very thoughtful and expert in their suggestions and recommendations to get us into another mattress. Very pleasant experience and fantastic customer service. I feel that we made good friends with the team too through this process. Thank you for caring about us. ------------------------------------------------------------------------------------------- We have purchased a total of 5 mattresses from this American Fork store. 4 of them were a memory foam style and were for our kids; they like those. We told the salesman, who said he was the owner's son, what we were looking for in a mattress; sleeps cool and is a medium firmness. We bought for us one of their store brand mattresses that they manufacture, according to the salesman, and paid over $1K for it. He pointed out a specific one and said it would provide what we wanted. We went back to the store 45 days later and told him it was extremely hot to sleep on, far too soft, and that we had back aches everyday since; he said "sorry" and that it could not be returned unless it met the warranty requirements. So, we stuck it out while hoping things would improve. We were faithful at rotating the mattress regularly like the warranty said. Within 1 year, it felt like we were sleeping in a bowl. We roll into the middle of the bed during the night because of how the mattress is wearing. When we lay near the sides of the bed we can feel gravity pulling us toward the center of the bed because of how the mattress slopes to the middle. When you look at the mattress, it looks just as flat as it did when we purchased it, but it's a different story when we sleep on it; we roll toward the middle. We have lived with this mattress for a long time now. Horrible mattress with a ridiculous warranty. They need to figure out how to give warranties like the online retailers which are 60 to 365 days to use and get a full refund if you don't like it. We would have returned it at the 45 day mark. It has been over 2 years now and every night is the same experience. We don't have the money to purchase another mattress, that is why we have kept this one and just live with it.

Purchased a King mattress. At first was upset due to the mattress systematically showing in stock but physically not so wasted time going there, along with some other miss understanding; But the owner help me out and delivered it himself to my home. Great store and great customer service. This is the second mattress I purchased and will Definitely go there when I need another.

Delightful, informative but no pressure salesperson, and am happy with the value for the mattress we purchased.