Home United States Ohio Cincinnati Bell Store

Cincinnati Bell Store

1525 Genntown Dr, Lebanon, OH 45036, USA

Map

Detailed Information

Place Types Electronics store
Address 1525 Genntown Dr, Lebanon, OH 45036, USA
Coordinate 39.4568681,-84.1747511
Website https://www.cincinnatibell.com/store-landing-pages/lebanon?utm_
Rating 4.3
Compound Code FR4G+P3 Lebanon, OH, USA

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday Closed

Photos

Reviews

Nick McElroy (07/03/2020)

Somebody wrote a false review under my name so let me be the first to apologize I just got a phone call. I think the store is always very inviting and clean and gives a good vibe of professionalism. The staff I have ever encountered have always been courteous and helpful contrary to whatever was set before. Again I apologize for the previous post I don't know who had posted that under my Google. However I the real Nicholas have always had great service and experience at the Lebanon store

Liz Guibord Pampered Chef (12/23/2020)

I had an excellent, over-the-phone interaction with Chase from the Lebanon location. We were switching from another provider and Chase was very thorough with discovering which CinBell services would be best suited for our family's needs. He explained what to expect on our first bill, during the install appt, etc. After the install I had a couple of follow-up questions and Chase was readily available to answer them. I found Chase from Lebanon CinBell to be very professional, responsive, and helpful.

Jill Kahrs (05/22/2020)

Returned my equipment on Saturday, and due to the ongoing pandemic wouldn't allow me into the store, which is fine, placed my equipment in the red bin placed outside.. I have a time stamp on my phone that shows the call was placed at 12:38pm, now I am being told the equipment was not turned in and I am supposed to pay for it?? This is so ridiculous. I will NOT be paying for the equipment that was failed to be scanned in. I'm frustrated, the phone lines are clogged, and I feel like Cincinnati bell does not care to take care of their customers.nn--Updated contact the email for social media, they updated and took off the turned in equipment,, frustrating you have to jump through hoops for them to do their job.

Diana Wilson (04/04/2019)

I was extremely impressed with the level of customer service at our Lebanon store. Chase was personable, professional, patient and went above and beyond to help solve an issue for me. I really appreciated thentime he spent solving the problem. The other gentleman in the store was also very helpful and personable. It is this type of customer service that encourages your clientele to be loyal Cincinnati Bell customers in the future. Kudos to your Lebanon employees!

Rob Shepherd (04/09/2020)

The techs and people that you talk with are great but the product is poor. I’m sitting next to my modem and my computer Shows 3 bars weak signal. I get cut off every 30 minutes.

Similar place

Mor-Co Battery Co

1910 1st St NW, Albuquerque, NM 87102, USA

35.103589, -106.6437291

+1 505-247-3434

http://www.morcobattery.com/

Valley Pawn

401 Menaul Blvd NW, Albuquerque, NM 87107, USA

35.111356, -106.64688

+1 505-344-7296

http://www.valley-pawn.com/

Sentry Solutions NM