Morris Outlet

Absolute s@#tshow. Have waited since September for bedroom furniture. They have made 3 deliveries to assemble everything and there are still items missing. None of the bedroom furniture has been asembled. I guess thats how you can offer free assembly. Now I've been on hold with the customer care team for over 30 minutes. Never stepping foot in a Morris furniture business. Can you give 0 stars?

Bought a brand new recliner last may and the delivery guys brought in a couch that wasn't even mine had to argue with them that that wasn't mine didn't bring all the pieces to my recliner finally had to call the warehouse and tell them that they didn't bring my manual recliner so we had to make a trip out to warehouse they gave us back our delivery fee so we come home and wait for the piece that was missing to be delivered in a few days after it was delivered about a week after someone was sitting on the manual recliner and it wouldn't go back down so we had to have that replaced then about a month later and recliner that is electric a motor went out so I called they had a guy come out about a week later he had to order the motor piece for the top part of my recliner waited about four months for that to finally arrive called Morris told them the motor arrived sent out a guy about a week later he went to put it in and it wasn't even the right motor so he had to order the right motor to be put in we have been waiting another 3 months I call in December and the girl says oh I'm sorry the person that takes care of that has been off because of illness so it was just put in the end of December so now we are going into April almost still no motor have called they don't wanna replace the piece that's their policy they say. Believe me I will never order or buy anything from Morris furniture again and then to beat it all my son goes and buys him a bed they deliver it and they don't have the slats for it so he had to turn around and wait on that for about 3 weeks so hes no longer a customer of Morris furniture either I will never deal with this company again they are awful. Customer Service people it should never take almost a year to get my couch fixed for one motor

Pushiest sales people ever!! Follow you around the store and pounce on you if you touch or look at anything!! Was such a turn off we left!!nnResponse their responsennI did not place and order obviously this is an auto generated response!! We left due to the extreme pushiness of the employees!

Frank was Awesome and he was Very Knowledgeable and cared about helping My Sister find what She wanted.

Furniture does not hold up. Although I purchased additional warranty . They find excuses why not to honor it