Map
Detailed Information
- Place Types Electronics store
- Address 1175 E Dayton Yellow Springs Rd, Fairborn, OH 45324, USA
- Coordinate 39.7843031,-83.9958704
- Website https://locations.tccrocks.com/oh/fairborn/1175-east-dayton-yel
- Rating 4.8
- Compound Code Q2M3+PM Fairborn, OH, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Horrible experience. Condescending and aggressive attitudes. The main person in charge can’t take no for an answer. I said no a million times. Respect my answer even if it isn’t what you agree with. My family wanted to upgrade one phone, not the rest of the line. I’m not sure what was so hard to understand about that. My elderly mother who speaks little English asked me to translate what they were saying and the two employees literally stormed out of the room with such an aggressive manner. I’m not sure if diversity training is implemented in Verizon’s training but it seems to need to be. We were later told by the main person, “I can’t wait until we’re done with this transaction.” We’ve been loyal Verizon customers for 18 years. We are going to switch. This was just out of line.nnMitch, however, was great. He was really helpful. He was the only patient and kind service representative. Thank you Mitch.
We just arrived from our last Air Force assignment in Australia and needed help getting our account back up and running. Mitch, came out and helped us at our car so we didn’t have to wait on the limited space indoors due to COVID restrictions. He was absolutely amazing, kind, and knowledgeable. I highly recommend this Mitch and this location and will go back in the future.
Mike was immediately friendly,helpful & attentive.nQuick to explain procedure, as it pertained to sale, contract & use of device.nI am very satisfied & will return for future purchase & maintenance.nnI can say that wasn’t the case 3months, as there was another staff person, earlier in the day, who was not helpful &was dismissive.nnI arrived this evening on a whim, taking a chance & was thoroughly satisfied by, the totally opposite & professional service. Resulting in my making a purchase that I didn’t think I’d be making @ “this”location.nnThank you for your service,nLocksley Orr
Mike was professional above all else. He did everything he could to improve my phone situation, including making it unnecessary for me to go anywhere else to seek repairs to my smashed phone. His financial dealings were incredible for my wallet, his manner throughout was to make me as happy as possible with products and services and to treat me with utmost respect. He is super personable and kind as well.
Was helped by Mike T when I came to buy my phone. Super helpful and informative when assisting me with my purchase. Offered all the accessories and extras without appearing pushy about it. Left feeling very pleased with the whole experienced!
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