Mattress Firm Lancaster

My two sons and I went in to shop for new mattresses for them. Jeff was very helpful in answering all 1,432 questions my inquisitive 11 year old had about every mattress in the store. His patience in answering every question while simultaneously making sure we found mattresses that first our needs and budget was amazing. I returned a week later after shopping around and finding Mattress Firm had the best prices and quality. Mary stayed after closing to make sure the sale was complete and never rushed me. She made sure I got the best price available. Love this store and staff. Thank you, Jeff and Mary!

My Fiancé and I have been in the market for a new mattress for longer than I would like to admit. Fortunately, Mary was an excellent representative of this Mattress Firm, and the quality they strive to provide their customers with. She was patient, and very insistent on finding the best mattress for us, instead of trying to sell us on one that might not suit our needs. She was thorough every step of the way, and exemplified every aspect of quality service! Thanks a Million!

Great experience and very clean store!nnMary was above and beyond what my wife and I were expecting to encounter. She took the time to make us feel welcome and comfortable. She's relatable, very knowledgeable, and timely with the buying/ordering process. Her low-pressure but reassuring approach gave us the confidence to make a sound decision.nnWe will most definitely continue to use this location in the future, with all credit to Mary for providing a great shopping experience!

Great service. Friendly associate. Have me a great deal on a mattress. Very comfortable and a definate upgrade to what I've got for my son. Will be going back to get myself one soon.

Mary went above and beyond to get me what I needed and was very kind and patient with me even when I came back the next day and changed my mind on what I wanted she made the transition very smooth and easy and was very helpful to help get what I would be happy with and then assisted me a couple months later with my most recent purchase of a mattress topper as I needed a little added cushion, she went on the website chose me what she thought would be the very best for my needs. I highly recommend this location in Lancaster for everyone’s mattress needs she went truly above and beyond ! I wish there were more people like her everywhere I shopped.