T-Mobile

I took my mom here to get her on my plan, her old phone was junk and through straight talk! The representatives Larry, Justin and Jamie were absolutely wonderful. They made the afternoon very eventful and never once made us feel like a burden even when my moms old phone wouldn’t cooperate! They greeted us immediately when we walked in and was very patient. I highly recommend this store and the representatives. Although we’re probably not allowed back after my wife set all the display phones to go off for after we left!

Save your time just call customer service. If you have to go in store DO NOT RECOMMEND, just use another. Almost everything the manger told me about my account was wrong. Said I still owed on accessories and phone which was false. He is lazy and lied about options I had when I asked customer service if it was possible. Also put my monthly at $60 more than stated by customer service.

My agent Jamie Doty helped me out by staying an hour over to get my phone switched to something cheaper and was nothing but nice the whole time. I know a lot of people would have been annoyed and even if she was she did a great job not showing it.

Despite covid keeping the co.pany from keepi g the shop stocked, the employees were very helpful & went above & beyond service to help me with my tech issues.

Very rude and confrontational. Not helpful. Was told fixing my phone was a favor to me. Not true it’s a service I pay for with my contract. I have been sprint customer for many years. Have had 2 very bad issues in last few months at this location. Very poorly managed!