Donut World

I love Donut World! I'd give 5 stars if I was only giving my opinion on how good their donuts are, mostly when they are fresh, but the customer service I received on this particular day was the worst I've experienced in a long time. Hence, why I couldn't give this establishment 5 stars like I wanted to. The young lady who took my 12 count donut order didn't write down the ones I asked for. I thought, she must be THAT good! Or, is this TOO GOOD TO BE TRUE?! I want a GREAT memory like that! Well, it was indeed too good to be true. Right before I left, I remembered they'd give me a free fancy donut for buying a dozen. So, I spoke up and told her which one I wanted. She said it was strange I'd been given a free fancy donut for about 5 years now when buying 12. She said their policy is to only give out a regular donut for free to make a bakers dozen. I wish she had asked another employee or better yet, management about this, considering I've gotten a free fancy for that many years and if all those employees were in the wrong to give those to me, I'd prefer to know the facts on the matter so I can be smarter when ordering in the future. There were cars waiting in line behind me and I didn't want to hold them up, so I got my free regular donut without any complaint. Once I got home, I opened the box to see the donuts I asked for were nowhere to be found. It was like if I asked for a glazed donut, she had given me a jelly donut instead and so on! I didn't think I needed to check the box before driving home because in the 5 years I've been going there, my order has NEVER been wrong. Even the free donut I asked for INDIVIDUALLY at the VERY end, was yet again, the WRONG donut. How does that happen? Carelessness? Hearing loss? Distraction? I'm really unsure. I can only hope she didn't get other customers orders wrong too, because it's never fun to look for the particular donut you've been thinking about and craving for the past week or so only to find out it's not in the box...even when you asked for 4 of that same donut. I hate to say it, but I was very disappointed that morning.n(Sorry for the long review!)

If you want the best donuts, or apple fritters in the ud83cudf0e this is the place to get them both. I've called in before, and had some fritters done hot, and ready to go for family from Hawaii, and they love them. Best ud83cudf69ud83cudf69 ever. People come from all over just try some. you'll see why. The baby fritters are really, really good if you want a lite snack.

Young man didn’t hand me back my visa, not thinking I drove off. With two Infants in my Vehicle. Close to a hour and a half from home. When I need gas, was when I realized my visa was gone. Cost me more in gas to return to store to get my visa. Then young man slammed window on me, for trying to tell him what a inconvenience it was to drive over a half hour back to the store. Then donuts turned out to be Stale, to add Insult to injury. I don’t recommend at all.

I love Donut World! They make the best donuts I've ever had, although the customer service I received on this particular day was the worst I've experienced in a long time. Hence, why I couldn't give this establishment 5 stars like I wanted to. The young lady who took my 12 count donut order didn't write down the ones I asked for. I thought, she must be THAT good! Or, is this TOO GOOD TO BE TRUE?! I want a GREAT memory like that! Well, it was indeed too good to be true. Right before I left, I remembered they'd give me a free fancy donut for buying a dozen. So, I spoke up and told her which one I wanted. She said it was strange I'd been given a free fancy donut for about 5 years now when buying 12. She said their policy is to only give out a regular donut for free to make a bakers dozen. I wish she had asked another employee or better yet, management about this, considering I've gotten a free fancy for that many years and if all those employees were in the wrong to give those to me, I'd prefer to know the facts on the matter so I can be smarter when ordering in the future. There were cars waiting in line behind me and I didn't want to hold them up, so I got my free regular donut without any complaint. Once I got home, I opened the box to see the donuts I asked for were nowhere to be found. It was like if I asked for a glazed donut, she had given me a jelly donut instead and so on! I didn't think I needed to check the box before driving home because in the 5 years I've been going there, my order has NEVER been wrong. Even the free donut I asked for INDIVIDUALLY at the VERY end, was yet again, the WRONG donut. How does that happen? Carelessness? Hearing loss? Distraction? I'm really unsure. I can only hope she didn't get other customers orders wrong too, because it's never fun to look for the particular donut you've been thinking about and craving for the past week or so only to find out it's not in the box...even when you asked for 4 of that same donut. I hate to say it, but I was very disappointed that morning.

Friendly staff and yummy donuts what else could you ask for. Prices are good too!