Howard's Kitchen Studio

Great experience with Howards’s! Mark is super professional and customer focused. Goes out of his way to insure your needs are being met. Top of the line brands, great selection and invaluable expertise. Would highly recommend-

I've done projects with Howard's (Loveland and Cincinnati) many times and there is no substitute for experience in remolding and product selection. Combined with outstanding design when you need it, Mark and the team at Howard's knows what they are doing.nnThanks for another great project.

I ran into some problems when the tear out team took the shims with them and the installing crew came to put down my quartz. Apparently there was a gap and the installer sent pics to the owner who told them to just caulk the gap. So I went to Lowe's and purchased 6 tubes of caulk for them to use, which looked okay. They had to also install some wood trim where the cabinet didn't match up. Then when the garbage disposal was reattached it started to leak. I had water leaking onto my wood kitchen floor so the plumber the had came back out and told me I needed a new garbage disposal. So I bought a new one and had him install it, but he forgot to remove the clamp on the dishwasher hose and so my dishwasher wouldn't drain. So he came back out to fix that. It took several weeks for my flooring to dry out but eventually it did. I also had a downdraft hose that wasn't secured properly under my cooktop and had to have that reattached properly. When I called the owner to report these problems, he acted like they did everything they could to accommodate me and went above and beyond. Really? I had to deal with 3 different subcontractors he sent to my house and no one was accountable for all these issues. The owner never called me back when I contacted him to discuss my unhappiness with how the work was performed. The fact that all my communications with him were over the phone, by email and my personal trips to his store in Mariemont should have been a clue. No one from Howard's ever once came to my house to look at my kitchen and see what was going on. The sub contractors left in a huff and the quartz installers said the tear out team should've left the shims in place. I did get a good price on my quartz but the service after I paid the bill was sub par. I tried to contact them before posting this review to see if there's anything they would do to try and remedy my experience, but no one bothered. So I guess it's case closed. I would never recommend them to anyone for a kitchen remodel.

Really loved working with Mark! He helped me make some tough decisions in regards to my kitchen remodel. I would highly recommend Howards over other appliance stores, I really wish I would have done my whole kitchen remodel with Mark!

The owner is very customer oriented and knowledgeable. I replaced a kitchen appliance and he made the experience painless !!