Map
Detailed Information
- Place Types Moving company
- Address 1640 N State St, Orem, UT 84057, USA
- Coordinate 40.3273934,-111.7066547
- Website http://oremstatestreetstorage.com/
- Rating 4.2
- Compound Code 87GV+X8 Orem, UT, USA
Photos
Reviews
I used this business for the rental of a Uhaul moving truck. The gentleman in the office on 9/29/2020 was great and very helpful. The female front desk attendant working Saturday morning 10/3/2020, Casey Brown, was very rude and not accommodating at all. Did not take the time to understand the customer issues or concerns and was very harsh on the phone. Two different staff gave two different instructions on extending the use of a uhaul truck. I will not use this facility again.
The lady at the desk was nice, but the reservation process was difficult. I was prompted to use self-checkout, which I agreed to. At check-out, I was not told to check my SMS messages for a check-out message. The ramp on the truck was broken. The gate was hard to open and close. Nobody answered the phone when I tried calling at 3 different times during business hours. I left messages, nobody called me back. I was not told to check the equipment back in online, so I was charged twice as much as I expected to pay.
I'm never using U-haul again, and I'll be asking for a refund.
I switched to this place because it was so great. Yeah I lost money having to leave the last place. But it was very much worth every dime.
As a business owner it was my pleasure having my work gear stored at State Street Storage. They were always polite and very accommodating. Their prices are decent and and it is a nice building. If I ever have the need to store anything again I won't hesitate to choose State Street Storage.
Love this place. There are a few other cheaper options but, like pretty much everything else, you get what you pay for. It's clean, safe, the location is amazing, and the staff was always great.
Super glad that we spent the time there that we did.
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