Capitol Kitchens and Baths Albany

This place is a joke. I went there three times earlier in the year to find products for my new home construction. We scheduled an appointment online. The women that was suppose to be helping us wasn't in, so we got passed off to an older gentleman that only focused on the bathroom fixtures, and was a bit helpful, we found a couple things we liked and he wrote them down and told he'd look into the prices and get back to us with a number, and that the woman we were originally supposed to meet with would get in touch with us about the kicthen, well weeks passed an no one contacted us back, so I decided to shop around and ended up just ordering everything myself from directly from kohler, and went with another kitchen builder. A couple weeks go by, and we still needed a free standing bathtub, so I remember we liked one they had at Capitol kitchens, so we went there ready to purchase/order one and there was no sale person there, and the guy that was there apparently couldn't order one for us, you've got to be kidding me lol were just throwing money at them and they couldn't do anything, yet again we were told someone would reach out to us, nope never heard back from them, And that was the last straw I ended up going to FW Webb that same day and ordered a nice free standing tub. If you're like me and building a home and looking to get what you want and everything done, don't go here. I'm not sure if they didn't take us serious since we're young, or they're just have bad sales and marketing skills.

Had a great experience with Capitol for our kitchen remodel. It’s not a process to take lightly, and they made it easy. We met in the showroom to pick out all the different options, and they sent a designer out to measure and come up with a unique layout for our space. The cabinets and countertops are high quality and everything came out exactly as we were hoping! Would highly recommend them if you’re looking to do any type of remodel in your hone.

We had a great experience picking out a custom vanity for our bathroom with our salesperson John. The prices, quality and the variety of options were impressive.