Dunkin'

How come the person who takes the order never tells the other person that’s making it.. how it was requested ? I rarely receive what I asked for correctly. By the time I remove 1/2 the ice I didn’t want in the first place.. I’m only left with 1/2 a cup of iced coffee.

Stop to get donuts for our shop 4 people working say in line for 15 min well they were talking to a customer they knew this is how we take care of there customers

Went to get a frozen coffee and the employee (some guy) was extremely rude yelling WHAT SIZE as were trying to tell him what we want.

Probably wouldn't matter until they open again ☕☕

Usually service is great here and I always normally go here every morning for a toasted everything bagel with cream cheese and a medium Cosmic Pineapple Coolata. This morning I stopped in to get my normal bagel and a small strawberry coolata with whipped cream. I got the coolata with no issues, but I got two chocolate covered donuts (I think they were boston creme but not sure?) instead of my bagel. I was running late to work and didn't check the bag until I sat at my desk to see these two donuts and no bagel. I called the store three different times and each time I got hung up on. I normally have no issues, but today made me think twice about going there anymore