Poggenpohl Long Island

This review is my opinion based on my experience with Vasi Ypsilantis and her Company, The Breakfast Room. In 2013 I decided to purchase a property and build a waterfront home. The dream was to build a beautiful home so my family and friends could enjoy it together. I hired the top local builder>. I also decided to hire a designer to make the process seamless and make sure no mistakes were made. I also wanted the house to be carefully designed for function and beauty. After interviewing a number of designers, I hired Vasi Ypsilantis at The Breakfast Room. This was a huge mistake. After 2 years of construction, she did not even begin the interior design process. The house construction was complete but the powder room was not designed. No wallpaper selected. No sink selected, no toilet, just raw space. We never went shopping for furniture. We never went shopping for lighting. We never went shopping for the stone backsplash in the kitchen. In the master bedroom, the wrong sinks were installed and had to be replaced, and the countertop replaced due to this mistake. In one of the bedroom bathrooms she installed faucet and hardware which I did not select or approve. In the kitchen, Vasi decided to change the entire style of the hood without discussion or permission. 2 bathroom cabinets were installed with damage. The kitchen cabinets do not stay closed and pop open ALL day. The tiles for the niches and window jams were wrought with many errors. During this whole process, she traveled to Italy, Greece, and she was busy with some design show in Florida. Literally no interior design was done. I told her that I think she is too disorganized. She agreed and told me she was waiting for her daughter Chrystalla Neocleous to finish design school to help her at the company. I pre-paid her for this interior design work. I asked to have a meeting to discuss termination of the relationship and reimbursement for the work not completed. I was not asking for any money back for the errors for the work that was completed. Vasi and her husband Chris Neocleous refused to give me my money back for services not rendered, so I was forced to hire an attorney to resolve this problem. My recommendation, do not hire Vasi, or anyone at The Breakfast Room. There are many other high end designers, who are professional, talented, and organized. Vasi does not possess any of these qualities. I am attaching a photo of her daughter giving false 5 star reviews for her mommy to boost her online profile. This is the kind of person you are dealing with. Not honest at all.