Dunkin'

: It's a clean place. Convenient. Friendly. Like how the staff is quick to prep and serve. Haven't had any issues here at all.

Very nice staff. Makes the mornings better

This place obviously knows how to take care of their clients. Consistently with a super friendly approach. The food is fairly priced, regularly yummy and clean.

I don’t know who invented the rating system at a scale of 1-5 stars, this Dunkin Donut located by the LIRR Great Neck Station was the worst location I have ever gone. They deserve a NEGATIVE star.nnMobile orders for this location is not in function during Fridays Free Donut, you must walk-in.nnThe cashiers there has a thick accent that she doesn’t speak proper English. Very hard to understand her.nnShe was rushing me to get my order taken in the morning to get the line moving but her mind was everywhere that also talking to different customers/staffs in the store. She did not give me full attention.nnNo surprise, the order she took for a family of 3 was wrong, and she charged me more (bought hot coffee but charged me for iced coffee).nnDidn’t remind me to scan my mobile code to get a free donut. And when I asked for the Friday free donut, this store couldn’t care less...nnShe was very mean shouting at me saying it was my fault in front of the whole line. The store manager then came out and rescued his staff pointed at me from a distance and raised his voice saying it was my fault. I felt humiliated as a valued DD customer and I swear to god I would never go back there again nor recommend anyone to go. My little girl was just right to me and watched the whole drama, I felt so sorry for her to experience all these, the donut was for her. Actually, the main reason we were there was just for the free donut for her as a treat. I ended up paying it myself, and she was sad too realizing to put me through all these.nnHERE IS THE WORST PART - NO MASK. The cashier did not wear a mask while she was talking to the customer. I guess because her accent that muffled in the mask, she moved the entire mask on her chin. Or the store was small and hot, she decided to wear the mask in a creative way to protect everyone.nnFor customer experience, money, value, safety during Covid-19, and for your family — STAY AWAY from this location.

Good service clean everyone has on there mask