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Staples

1601 Penfield Rd Suite 575 Suite 575, Rochester, NY 14625, USA

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Detailed Information

Place Types Furniture store
Address 1601 Penfield Rd Suite 575 Suite 575, Rochester, NY 14625, USA
Coordinate 43.1327719,-77.4960935
Website https://stores.staples.com/ny/rochester/1601-penfield-road-suit
Rating 4.2
Compound Code 4GM3+4H Rochester, NY, USA

Openning hours

Monday 8:00 AM – 8:00 PM
Tuesday 8:00 AM – 8:00 PM
Wednesday 8:00 AM – 8:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 10:00 AM – 6:00 PM

Photos

Reviews

honest reviewer (02/26/2021)

Very dissapointed in this store!! In July 2020 I bought a Lazy Boy Arcadian chair. I was told the manufacturer warranty is one year for defects. So I bought the extended warranty through Staples Penfield.nnNow we are having trouble with the cylinder in the chair. Per True innovations whom is the actual manufacturer of the chair the warranty is 10 YEARS!!nnI would NEver had bought the extended warranty had the sales person been honest with me and told me the warranty was 10 years not 1 year as I was told. I would never bought the extended warranty as no office chair would last longer than 10 years with normal office hours work. DO not buy any extended warranty through Staples. It’s s scam.nnHere we are 3 weeks later and True Innovations has completely blown off the warranty they give. A SCAM.nnStaples people: please know your products/warranties so you can steer your customers in the right direction. Is that asking for too much in exchange for our very hard earned money? Try to be better Staples!!!!!!!

Benjamin Shur (11/18/2020)

The store manager Karen is very nice and a great lady to do business with. Although I was angry due to the fact I was sold a faulty $600 laptop and was past the return date, the manufacturer fixed it and I can’t blame Staples for this issue. She helped me with my printing needs and I wouldn’t come back if it wasn’t for her. They definitely need employees like her to match her personality with customer service! I also want to give Josh kudos for sending me the right print format when another employee had no knowledge on this matter.

Kelly Snow (10/28/2020)

Was able to use [email protected] to send documents to Staples for printing at around $0.14 per page (B&W). Very cost-effective and contactless experience. The whole transaction was done at the printer.

Monica Wallen (08/08/2020)

First of all kudos to Staples for caring about their employees and customers health & lives by not allowing people in their stores without masks ud83dude4c. I live nearby and work from home so I’m in this Staples Penfield location to pick up supplies, and make color copies every week. The staff is always friendly, and a few times the manager is on the floor and is walking around helping people. I also like that when you ask to find something they don’t tell you where it might be, they stop what they’re doing and walk though over to where the product you’re looking for is available. ⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f⭐ufe0f Every time!