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Victor Furniture

21 Schoen Pl, Pittsford, NY 14534, USA

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Detailed Information

Place Types Furniture store
Address 21 Schoen Pl, Pittsford, NY 14534, USA
Coordinate 43.0910809,-77.5117358
Website http://www.victorfurnitureny.com/
Rating 3.2
Compound Code 3FRQ+C8 Pittsford, NY, USA

Openning hours

Monday 10:00 AM – 5:00 PM
Tuesday 10:00 AM – 5:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 5:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Photos

Reviews

James Jazzy (12/10/2020)

I've been using Victor Furniture/Flooring for 10+ years. Outstanding service etc.

John Rogers (06/09/2020)

Possibly the worst company in regards to customer service. Don't expect them to ever call back after installation, or properly honor warranties. Installers do shoddy work and when they are supposed to cover something under warranty they try and charge you. I got bounced around by Amanda and Igor. Stay away!!

Scott Fithen (09/05/2020)

I wish I had never given them any of our business after our last interaction. We were going to pick up two chairs and they were incredibly rude and condescending to my wife on the phone. Never again will we buy from them.

Earl W (11/09/2019)

We had our carpets installed when our home was built and they eventually buckled in various rooms. When we needed to have them re-stretched, it took multiple times for someone to come out. When the job was finished, they said that if the issue comes back Victor Furniture would fix it under warranty.nnWell... a few months later, the same wrinkle re-appeared. It took multiple calls to get a response from Amanda, their contact. When I told Amanda they originally fixed it, she said we would have to pay AGAIN. Finally, after explaining we were told it was covered from a repair this year, they agreed it was under warranty, but on the service date no one showed up. They I had to spend multiple calls trying to get someone to come out. When they did, they told me that it would be hundreds of dollars to fix. I'm really disappointed with their service.

Roger Moore (04/23/2017)

My wife and I were pleasantly surprised we did not have to pay more to get more. We were looking for a new couch, with certain dimensions. The sales folks here are friendly, knowledgeable, and patient. They have a fine selection on the floor, but Mike showed us a wide selection of fabrics and patters we could also choose from, and order at no additional charge. The expected lead-time was 8 to 12 weeks, but we got ours in closer to 6 weeks and delivery was included. We shopped all the usual suspects in town, and found Victor Furniture offered us the best options, without having to pay more.

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