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Music & Arts

3349 Monroe Ave #8, Rochester, NY 14618, USA

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Detailed Information

Place Types Electronics store
Address 3349 Monroe Ave #8, Rochester, NY 14618, USA
Coordinate 43.1033751,-77.5418239
Website https://stores.musicarts.com/ny/rochester/music-store-7333.html
Rating 3.9
Compound Code 4F35+97 Rochester, NY, USA

Openning hours

Monday 11:00 AM – 8:00 PM
Tuesday 11:00 AM – 8:00 PM
Wednesday 11:00 AM – 8:00 PM
Thursday 11:00 AM – 8:00 PM
Friday 11:00 AM – 8:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 12:00 – 5:00 PM

Photos

Reviews

Ratty (03/07/2021)

Very nice employees and very good deals.

Stacy Bonanno (07/10/2020)

I went in the store around 8:30 in the morning and the salesman who was the only worked in the store , who had a strange small braid and was African American never said hello and remained on the phone the entire time. I didn't get his name and that's why I am describing what he looks like. I waited patiently at the counter with a guitar book that I wanted to buy but was ignored as I stood at the counter waiting for him to get off the phone when another call came in and he proceeded to answer another call. He knew I was standing there by the way. I then proceeded to ask h to cash me out and he stopped talking to make a comment to the person on the phone to say that I was an irrate customer. I told him that I had been standing there for at least 10 minutes and that I had to go to work. He began to raise his voice and was the irrate one. This had never happened. to me . I said. forget it and took my money back in my pjurse.

Elara Faye (03/02/2019)

Store let me wait one month for ordered music to arrive before finally letting me know (once I called) that it was out of stock.nnExtremely late notice for time sensitive music that I needed to prepare for an event.nnWould appreciate if store clerks actually knew what music was in stock when ordered.nnAlso noticed that store clerks do not have much experience with music at all. Do not recommend for higher level music purchases.nnGo to Atlas music.

Joy Perez (09/21/2019)

if i could give less than one star i would , oboe i rented for a total of 14 days did not work — like at all, i talked to an employee over the phone who said it would take two weeks for them to fix it because they had no other oboes in store to exchange which is too long because i need the oboe now . i went in store because i was told there’s a 30 day return policy over the phone, however upon entering the store i was notified that i had to call customer service so i made the trip for nothing except to speak to a rude employee who didn’t care about the problem and find out my 248 hard earned dollars would not be refunded at the time of returning the oboe. thanks for nothing. update: i called customer service with no luck — she couldn’t do anything about the refund because apparently it’s a 7 day return policy instead of 30 day like the rude man in the store told me . this is a very deceptive company with terrible service . do not rent from here , absolutely terrible experience.