Map
Detailed Information
- Place Types Furniture store
- Address 383 Lombard St, Rochester, NY 14606, USA
- Coordinate 43.1649282,-77.6673584
- Website http://www.cafcoflooring.com/
- Rating 3.8
- Compound Code 587M+X3 Rochester, NY, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Exceptional service! Had Mark Gallo from Cafco, shampoo my rug, clean my furniture and clean my tile floors, everything came out beautiful! Highly recommend!
Great management, communication, and long lasting products. Quality products and specialized equipment worked wonders on our home.nThank you cafco!
We bought a new home 2 years ago, and needed to replace all the carpets before we moved in. We had them installed, and less than a year after they were wearing poorly, especially at the transitions (into every room, by doorways, etc). I contacted Cafco, and they took a sample to test, telling me they would make me happy, and never heard from them again. That was almost a year ago, so almost two years after the install and my carpets look like we've had them for at least 10. Disappointing because it was so much money to carpet our entire home, we went with them even though it was more expensive because we thought we were getting better quality, and the warranty would protect us, but in reality, both were garbage. A warranty that won't fix anything even after months is not worth anything.
We had a flood in our home in July.nCould not possibly list all the installation errors and the don't ask don't tells. Very rude installer. Admittedly a rush job due to a 3 day weekend coming up. Installer saying he's called me 30 times and left voice messages. I think I would have gotten at least one, but didn't. Poor customer service by management, telling ME to get in touch with installer and not taking any responsibility for his people. Only time owner called me was when I left him a message about money owed.nIf you decide to go with this company be very careful and watch them every step of the way. ud83dudc4eud83cudffc
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