Map
Detailed Information
- Place Types Furniture store
- Address 1261 Niagara Falls Blvd Ste 1, Amherst, NY 14226, USA
- Coordinate 42.9852347,-78.8205005
- Website https://stores.buybuybaby.com/Amherst-NY-14226-3083?MCID=YT_YEX
- Rating 3.5
- Compound Code X5PH+3Q Amherst, NY, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
This was our go-to spot for the first year or so of our daughter's life. They have everything you need and then some. I don't know the associate's name but when we were looking for strollers he took the time to go through them, test them out, and make recommendations based on our needs. Don't forget to check out their clearance section for some great deals on otherwise expensive baby gear.
I was looking for a jogging stroller with a car seat combo . I got some excellent help by a girl named Kelly /Casey. She showed me how everything worked on the stroller and was very pleasant to work with ! I definitely would recommend going to this store and seeking Kelly’s help with more item to purchase ! Thank You
Thieves. I never received an item from my order in JUNE! I received a message that things were being sent separately so I waited. It never came. I called for a refund in JULY. They said they would refund it. Called again in August, said I never received it, said they would place a rush on the refund. Called again in OCTOBER, said something was denied because of a code. Here we are in NOVEMBER and still have not received the refund from JUNE. DEPLORABLE!!!
We stopped by to look at strollers and the girl who helped us, McKayla (sp?), was absolutely wonderful. She was very friendly, extremely knowledgeable, and so compassionate and helpful. For something like strollers it is SO important to get a feel in person. In the past we went here for a baby carrier and the girl then was also amazing! I love that they don't just try to sell you the most expensive product and all seem to be very honest and looking to genuinely help and make life easier. They must invest a lot on training bc I have found the employees to know so much! In general i feel like you DO need to shop with a coupon for a decent/competitive price (if your item isn't excluded) but thats a pretty known thing (sign up on their website for emails and you get a link for online OR in store 20% off immediately). Overall positive experiences here.
The online Customer Service is atrocious! Or should I say non-existent! I was put on hold by an automated system and 70 minutes later, the Muzak was still playing. I sent an email, and received an automated reply that said emails were not being reviewed, the customer needs to call in person!
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