Staples

A bit of along ride from home. That said they had half of the printer ink we were looking for. No black ink in stock, but the color cartridge was double capacity. Staff was friendly and had no issues with service. Wish the company would consider opening a store closer to my home in Towanda PA.

Recently bought a laptop the manager was training, not a big deal. But someone needs to train her first. She erased everything twice and had to start all over. She doesn't exsplain products when she sells them to you. Like it's going to be a wait to get the laptop to have the anti virus ect installed . No big deal again. I ask about the rewards. She said yes you can use them anytime. I go home try to.access them a week.latee and there no where to be found. Spent 2 hrs with csr trying to find them. No luck got frustrated gave up . Tried again today and was told I can't use them til at least April 7 the. Which normally wouldn't of been a big deal. But to be given the run around just to make the sale is horrible.

Hey Staples, interesting website you have. There's no email to contact corporate that I can find, and the feedback and chat buttons on your website aren't working. You are in violation of how your employees are treating customers who are medically unable to wear a mask. Your own website even states there are exemptions. Also, employees are telling customers, after they explain to them why they can't wear one, that Staples is being sued by customers who contracted Covid. Explain to me how anyone could prove where they contracted Covid-19 and sue a corporation? I was confronted by three employees and it was humiliating and I undoubtedly felt discriminated against. I can't believe I have to leave a Google review. We've done business with Staples for a very long time. We even had reps working with us to help handle our orders if needed. Thanks for making it so easy to reach someone.

I ordered a filing cabinet online and it arrived damaged. Immediately called the local store to see if I could arrange for an exchange. To make it convenient for me, the store rep asked me to return it to the store and assured me that they have them in stock and I could exchange with another one. When I walked into the store, the store manager was very rude with the whole transaction. She did not offer help to bring the cabinet inside. It takes two people to carry it. And she denied the availability of the similar ones in stock. When I mentioned that I already confirmed availability with the rep during my phone call - she said , “ I don’t know who you talked to - we are a brick and mortar store, there is not much help here” ( I am giving the exact words- as I was really upset with the way she talked. I went in to also buy a office chair - but walked out without buying one. I don’t think I will want to go back to this store again.

Went looking for pc bag. Overpriced on that. Getting from amazon. Wireless keyboard and mouse had better price though. 1 out of 2 not bad